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Niello BMW Elk Grove
Elk Grove, CA
665 Reviews
At Niello BMW Elk Grove, we're committed to providing excellent customer care and quality service to meet all of our customer's vehicle-related needs. If you're shopping for new BMW cars for sale, we have some excellent options you can choose from. At our dealership, you can explore the BMW 3 Series, the BMW X5, and the BMW X3 for sale in Elk Grove. We can walk you through every step of the car-buying process and ensure a completely stress-free and seamless experience.
Our team of professionals is committed to meeting all of your needs, so whether you're shopping for a new BMW or interested in one of the pre-owned options from our used car dealership, you can expect an exceptional experience.
The Niello BMW Elk Grove Difference
When you choose our dealership, you'll be treated with the care and attention you deserve. Regardless of your budget, the experts in our finance center can create the right payment plan so you can enjoy all the benefits that come with BMW ownership at a price that meets your needs. Then, once you purchase your next vehicle, the skilled service technicians in our service center in Elk Grove, CA, can provide you with any services you need, from routine maintenance to service and repairs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 665 reviews
December 25, 2023
Friendly , helpful and knowledgeable! Very patient. Outstanding customer service.He went above and beyond to ensure we get the perfect vehicle for our needs. Thanks for allowing us to te Very patient. Outstanding customer service.He went above and beyond to ensure we get the perfect vehicle for our needs. Thanks for allowing us to test drive a few vehicle. More
by Mary N
December 24, 2023
The dealership was great to work worth and made the process enjoyable would definitely buy from them again process enjoyable would definitely buy from them again More
by TRAVISBESS520
Verified CustomerDecember 24, 2023
This dealership experience exceeded my expectations. Both my salesperson and the dealership management and support staff were considerate of my time and very professional. Thank you and keep up the good Both my salesperson and the dealership management and support staff were considerate of my time and very professional. Thank you and keep up the good work! More
by Steve D.
Employees Worked With
Demi Le Marquand, Q Gregory
December 22, 2023
Great service and wonderful order and delivery experience. I can't wait to see how the new building looks when it's completed. experience. I can't wait to see how the new building looks when it's completed. More
by TH3PISANO
December 22, 2023
Q was an absolute joy to work with. Love his energy, knowledge, and patience as he walked us through the process. A truly special and seamless car buying experience. Love his energy, knowledge, and patience as he walked us through the process. A truly special and seamless car buying experience. More
by dylanvroom
Employees Worked With
Q Gregory
December 21, 2023
Everyone I dealt with at the dealerskept was excellent. Customer service top notch. Salesman "Q" was amazing, Honest and straight forward. Customer service top notch. Salesman "Q" was amazing, Honest and straight forward. More
by legalbeagle4212
Employees Worked With
Service Dept was equally amazing., Q Gregory
December 19, 2023
A great dealership and a awesome team. ...The staff at Niello BMW of Elk Grove always delivers great quality customer service and always delivers on their promises. Ed Alnasir was very pa ...The staff at Niello BMW of Elk Grove always delivers great quality customer service and always delivers on their promises. Ed Alnasir was very patient and knowledgeable to answer all our questions throughout our car buying experience. Marcos did a good job as promised. Paul Suchanek also helped us with lots of technical and finance related questions. Timothy Dooley, was also very patient and made our finance and other paper work very smooth and easy. Outstanding service all thru the process of ordering and delivering my new car. I would recommend all my friends to Niello... More
by RAVI GAIKWAD
December 15, 2023
I typically dread having to go into a car dealership for a vehicle, knowing it is going to be an unpleasant experience. I recently had a VERY unpleasant experience at another dealership just a few days a a vehicle, knowing it is going to be an unpleasant experience. I recently had a VERY unpleasant experience at another dealership just a few days ago. Let me tell you what, I honestly don’t know where to begin to explain on how GREAT of an experience I had here at Niello! From start to finish, it was a fast and friendly experience, that I can honestly say I have never experienced anywhere else before, EVER! Communication was outstanding. I didn’t get low balled for my trade in like other places. I was treated with respect and dignity, (which I know many of you reading this have experienced the exact opposite elsewhere). I drove almost 100 miles to make the deal. They held the vehicle for me, ended up getting me a better deal than their in house financing offered, and I was able to leave with the vehicle, as well as scheduled maintenance, premium extended warranty, AND gap insurance. Ozzie was a blast to deal with. We shared stories with each other which was cool, and every single person I interacted with there (forgive me for forgetting their names), was very much an experience that I enjoyed. I can’t say enough how GREAT of an experience this was, and if you value your time and money, look no place other than Niello BMW Elk Grove! More
by Richewie
Employees Worked With
Other Employees :
Ozzie, Amir Mohabbat, Geoff Metge, Jas Hira, Q Gregory, Mike Sulman, Tommy Choonhaurai, BOBBY PHAM
December 14, 2023
We were under pressure to make a flight and the sales representative understood that and made our lease as quick and as painless as possible. All the people we interacted with were courteous and professi representative understood that and made our lease as quick and as painless as possible. All the people we interacted with were courteous and professional and made the purchase as simple and pleasant as possible. Zero heavy handed sales techniques. More
by JAMESCLEVELAND1
