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Niello BMW Elk Grove

Elk Grove, CA

4.8
404 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 405 reviews

March 27, 2025

We are like family at BMW Elk Grove, whatever our needs are, they were very accommodating, service is excellent, people are great! I live in Sacramento which is7 minutes away from BMW SAcramento but I sti More

by MAGLORIADULAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad is my advisor
Mar 27, 2025 -

Niello BMW Elk Grove responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 26, 2025

All around great service, knowledgeable and friendly people, super accommodating. Took well care of us. More

by SHANAL8557
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
TRAVIS GLESSNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEVE TRACY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massoud Qayoumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Le
Mar 26, 2025 -

Niello BMW Elk Grove responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 18, 2025

Unlike their sister dealership located on Fulton Ave, BMW Elk Grove is extremely friendly, customer focused, and goes the extra mile to ensure full satisfaction. They are really willing to work with their c More

by DOCJIMENEZ09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Choonhaurai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Niello BMW Elk Grove responded

Thanks for sharing your thoughts about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 16, 2025

Very poor response from the people in the dealership, you may have to follow up hundreds of times. Once the you sign the vehicle and that’s all and they care about you anymore. I reached the GM as well on em More

by PK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Suchanek
1.0
This rating includes all reviews, with more weight given to recent reviews.
MATTHEW JARDINE
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy
Mar 20, 2025 -

Niello BMW Elk Grove responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 15, 2025

knowledgeable and kind. Good service in delivering the vehicle. I would recommend Ed. Very helpful More

by LPUNTA209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Niello BMW Elk Grove responded

Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad Ed was able to help, and we hope to see you again! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 13, 2025

It was a pleasure to meet and work with Jerome Duco during the purchase of BMW X5. I found him to be honest and focus on my needs. Job well done. More

by A- man Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Niello BMW Elk Grove responded

We are very happy to hear that Jerome provided you with such a positive experience! We sincerely value your business and look forward to your next visit. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 13, 2025

I had a great experience at the Elk Grove location. Bobby was helpful and not pushy like what I expected in a typical car salesman. He is helpful, responsive, and knowledgeable. I have recommended some More

by ANNIEPHAM00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BOBBY PHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angad Chhina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Niello BMW Elk Grove responded

Thank you so much for your kind words, Annie, and for taking the time to leave us this wonderful feedback! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 10, 2025

I had a wonderful experience with this dealership. Ozzie was very pleasant to work with. He made everything look so easy. He was always available for me and answered all my question questions. More

by TSILVA3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ozzie Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Niello BMW Elk Grove responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your kind feedback for Ozzie and the team. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 08, 2025

Extremely Caring with a goal to make the customers feel appreciated and provide the best service too More

by cguerrero777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jas Hira
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Choonhaurai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Niello BMW Elk Grove responded

Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 01, 2025

I personally had a really good experience getting my X6 - everyone I worked with were great More

by sean.skd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Choonhaurai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pov and Ally were great as well
Mar 03, 2025 -

Niello BMW Elk Grove responded

Sean, at Niello BMW Elk Grove, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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