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Niello BMW MINI

Sacramento, CA

4.7
439 Reviews
Serving the Sacramento area, Niello BMW Sacramento, located at 2020 Fulton Ave in Sacramento, CA, is your premier retailer of new and pre-owned vehicles. Our dedicated sales staff and top-trained technicians are here to make your vehicle shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal vehicle today!
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2020 Fulton Ave

Sacramento, CA

95825

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Showing 439 reviews

April 10, 2025

Courteous, Professional, Knowledgeable, reliable, competent, pleasant, skilled, expert, dependable, methodical, experienced, authorized, stellar, seasoned, outstanding. More

by ch.herman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mhel Baldemor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Niello BMW MINI responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

April 05, 2025

Ali has been great to work with. This is our first leased vehicle and he explained everything well. More

by juriodain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Poursead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Niello BMW MINI responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW MINI. We look forward to having you as one of our valued customers for many more years to come! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 05, 2025

Never, have I had a finer experience, then, when buying our Mini Convertible S, at your very fine dealership! Ryan Cox was most friendly and very helpful, not only during our purchase, but then helping More

by 2hardy
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lonchar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Niello BMW MINI responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW MINI. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 02, 2025

When at the dealership people and service is great. Unfortunately when you need to speak to someone by phone, nobody will answer their phone or call you back. More

by FXPADILLA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan,James
Apr 02, 2025 -

Niello BMW MINI responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

March 28, 2025

Followed Billy over from Roseville BMW, not many people are transparent in the auto industry but Billy was through the whole lease process, he even went above and beyond for us when BMW of Roseville wouldn More

by Sanmarcos8585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILLY BONNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Niello BMW MINI responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW MINI. David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

March 28, 2025

Terrible experience, from financing to car delivery. The finance person -Marty was the worse. He was obviously annoyed that I wasn’t buying all the extras and rushed me through the process. He was so un More

by STACEYLARIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Curtis Ringle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Richards
1.0
This rating includes all reviews, with more weight given to recent reviews.
CHAD WESSLING
2.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Niello BMW MINI responded

Thank you for your review. We're sorry your visit didn't go as planned, Stacey, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

March 24, 2025

Ali the sales man that took care of me was very helpful and nice and easy to work with. More

by HUDSONMCCOY1023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Poursead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Niello BMW MINI responded

Thank you for choosing Niello BMW MINI. Your feedback and rating mean a lot to us. We're glad Ali was able to help, and we hope to see you again! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

March 20, 2025

my experience at the dealership was great. Ryan was a fabulous salesman and so easy to work with. He knows his products. He knew all about the car and you could tell he likes cars. I was buyin More

by KAWKAW999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Niello BMW MINI responded

It's fantastic to hear that Ryan provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

March 18, 2025

The sales person was very easy to work with. He made the whole transaction very pleasurable. More

by TEDJROSS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lonchar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Niello BMW MINI responded

It's great to hear that we were able to help you out, Ted. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

March 17, 2025

Fatima and the finance manager could not have made the experience easier. I love my new mini and I feel like I got a fair price for my trade and a great deal. I would buy from here again! Thank you so muc More

by SJP11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fatima Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Niello BMW MINI responded

It's great to hear that Fatima was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new Mini! Thank you for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

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