Niello BMW MINI

I recently purchased my second vehicle from Niello BMW and my experience was second to none. Everyone was friendly, professional and accommodating. No pressure. They kept my husband and I updated on eve and my experience was second to none. Everyone was friendly, professional and accommodating. No pressure. They kept my husband and I updated on every aspect of the sales process. Karl made sure we had everything that we needed. I also wanted to give Niello's service department a 'shout out'. From the ease of making a service appointment to the timeliness of maintenance performed, my experiences were always positive. Christian always kept me informed on the status of my vehicle, any service specials and made appropriate recommendations. I live closer to another BMW dealership, but I travel to Niello Sacramento because of their superb customer service throughout their dealership. More

After bringing my Mini Cooper to this shop, they recommended a new valve cover gasket, after suggesting that oil plugs needed changing..... we agreed. While working on that, they called, informing u recommended a new valve cover gasket, after suggesting that oil plugs needed changing..... we agreed. While working on that, they called, informing us that the valve cover itself was cracked and needed replacing... after all that work, now it leaks and burns a lot of oil... Niello mini offered to check it for more money :( More

Great cars/Best Team Almost impress me the quality of service I get from Niello BMW. Sales, service or parts, the Team at Niello is very knowledgeable and always greet yo Almost impress me the quality of service I get from Niello BMW. Sales, service or parts, the Team at Niello is very knowledgeable and always greet you with a smile.. Making Car buying a breeze. Thank you More

Great experience, excellent care for customers I bought my first ever car at Niello BMW and they just made it an unforgettable experience. I would definitely recommend them to anybody. Thank you Sc I bought my first ever car at Niello BMW and they just made it an unforgettable experience. I would definitely recommend them to anybody. Thank you Scott and Rob ! More

No stress and no surprises I went to Niello BMW to check out a used Cadillac and they treated us royally. This has been the most enjoyable car experience ever. I went to Niello BMW to check out a used Cadillac and they treated us royally. This has been the most enjoyable car experience ever. More

Tony & Haider..Excellent people to work with!! I was originally supposed to meet with Elk Grove BMW for a car that THEY said was available. Well 15 minuets before I was supposed to go and look at i I was originally supposed to meet with Elk Grove BMW for a car that THEY said was available. Well 15 minuets before I was supposed to go and look at it they called me and said it was sold. I was pretty upset with how they handled everything and the situation. So I decided to take my business to BMW Fulton. Exceptional service as soon as I got there. I want to mention Haider, very knowledgeable in what he does. Tony makes buying a car easy. Would definitely recommend to anyone. More

I am a repeat customer to Neillo BMW As a repeat customer to the Niello BMW dealership, the "expectation bar" had already been set very high from my first purchase. I was not disappointed As a repeat customer to the Niello BMW dealership, the "expectation bar" had already been set very high from my first purchase. I was not disappointed in anyway. With this second purchase, I can also see the "expectation bar" is also set very high when it comes to the quality employees Niello hires to represent their company. This time I had the pleasure of working with Hugo Mondragon and Tony Soltero, they are the face of Niello for me and should be for you too! More

Treated us like valued customers Hugo and Judy were great to make sure our CPO X3 was in perfect working shape and like new before delivery. No pressure, professionals were awesome t Hugo and Judy were great to make sure our CPO X3 was in perfect working shape and like new before delivery. No pressure, professionals were awesome to deal with! More

Great Experience! I'm biased as a Beamer guy but Niello's truly added to the experience. We teamed up with Haider Karim and Brandon Lecy to find the X5 we were looking I'm biased as a Beamer guy but Niello's truly added to the experience. We teamed up with Haider Karim and Brandon Lecy to find the X5 we were looking for. Low pressure and an honest price completed the deal. They were both very knowledgeable and professional. We'll be back. More

Great! Fantastic dealership. We did all of our research online, then called AJ (We live in Oregon). AJ was able to work an amazing deal for our 2018 540i. Fantastic dealership. We did all of our research online, then called AJ (We live in Oregon). AJ was able to work an amazing deal for our 2018 540i. Haider, our BMW genius, picked us up at the airport in our car and explained/showed us it’s features He assisted me with BMW apps on my phone. He was very knowledgeable and answered all our questions and has since checked to see if we had any additional questions. Judy was great in getting all the paperwork done and sending additional information. Overall the experience of buying our new car was terrific. More