Niello BMW MINI

I have leased 3 M cars with Fatima. Her customer service is superb. She is the only reason why I drive from Elk Grove to Sacramento. She has earned my Buisness with every car I purchase Her customer service is superb. She is the only reason why I drive from Elk Grove to Sacramento. She has earned my Buisness with every car I purchased or leased. She makes thing painless and simple. Which is essential when you have little kids. Thank you for letting us test Drive the M cars and be part of the BMW family. Thank you again Fatima, you Rock! More

The experience at Niello was excellent. Fernanda was friendly, knowledgeable, and very helpful every step of the way. We returned to the service center a week later to handle some small det Fernanda was friendly, knowledgeable, and very helpful every step of the way. We returned to the service center a week later to handle some small details on our MINI and Michael Torrez followed through with all the details. It was by far the best customer service we have ever had at any other Mini dealership. We would definitely recommend them. More

We had a great experience with the entire staff at Niello BMW. We will be definitely be recommending them to others. BMW. We will be definitely be recommending them to others. More

Nice dealership, pretty quick offer and acceptance. SLOW in the pressure room, trying to get me to buy add on's for my new car. SLOW in the pressure room, trying to get me to buy add on's for my new car. More

Helpful, playful, knowledgeable. Enjoyed shopping for a premium car with premium staff who supported my experience. Enjoyed shopping for a premium car with premium staff who supported my experience. More

Very attentive and care of detail. Enjoyed working with them to find my vehicle. Extremely informative. Enjoyed working with them to find my vehicle. Extremely informative. More

I was very impressed with Fatima Fonseca from first digital contact to the ordering process and best fulfilment dealer experience ever. Smart, knowledgeable customer centered and did not waste my time digital contact to the ordering process and best fulfilment dealer experience ever. Smart, knowledgeable customer centered and did not waste my time--ultimately, the vehicle is amazing and I will be back to Ms. Fonseca and Niello when it's time for a new one. More

Dear Niello BMW Sacramento Team, I wanted to take a moment to extend my heartfelt thanks for the outstanding service I received during my recent purchase of my BMW M2. From the informative discussions moment to extend my heartfelt thanks for the outstanding service I received during my recent purchase of my BMW M2. From the informative discussions about the different options, placing the order, changing the order at the last minute (thank you Fatima), to the transparent closing and financing processes, every step was carried out with unmatched professionalism and genuine care. Driving away in my new BMW M@ was a special moment, made even more memorable by your exceptional team. Your dedication to ensuring a smooth and enjoyable car-buying experience did not go unnoticed. Thank you for raising the bar in automotive sales and service. Warm regards, Gil Caravantes More

Great customer service and awesome car . l was basically in and out of there.paperwork was fast and easy. l was basically in and out of there.paperwork was fast and easy. More

We had great service and had every questioned answered in what felt like very honest and knowledgeable. We were always treated like we belonged there. Right from the beginning Ivan was there to help us, neve what felt like very honest and knowledgeable. We were always treated like we belonged there. Right from the beginning Ivan was there to help us, never letting the terrible heat be a problem. To make it even better, our Mini is an amazing little car. Thank you all, but especially Ivan. You made the long drive worth it! More