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Niello BMW MINI

Sacramento, CA

4.7
439 Reviews
Serving the Sacramento area, Niello BMW Sacramento, located at 2020 Fulton Ave in Sacramento, CA, is your premier retailer of new and pre-owned vehicles. Our dedicated sales staff and top-trained technicians are here to make your vehicle shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal vehicle today!
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2020 Fulton Ave

Sacramento, CA

95825

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Showing 439 reviews

March 14, 2025

Great experience with Tony. Very professional and fun to work with. Would recommend highly to anyone. More

by RussV
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
TONY ALEXAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Niello BMW MINI responded

We are very happy to have provided you with such a positive experience, Russ! We sincerely value your business and look forward to your next visit. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

March 03, 2025

Niello Mini - the dealership itself is clean and seems organized. Good coffee and snacks were provided in the lobby. Nice clean bathrooms. More

by SARAPACKARD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Diane Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Richards
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Niello BMW MINI responded

Thank you for the review. Please let us know how we can make your next visit a 5 star experience. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

March 01, 2025

Dalton was great had a great attitude and even got us lunch. Recommended to visit More

by JEFFREY2017THOMPSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Niello BMW MINI responded

Thanks for sharing about your experience with Niello BMW MINI. We appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

February 21, 2025

Subject: Unfortunate Experience at BMW of Sacramento I am writing this review with deep disappointment and frustration regarding my recent experience with BMW of Sacramento. My entire interaction with the More

by Jessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Suchanek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Watts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Niello BMW MINI responded

Thank you for bringing this to our attention, Jessica, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

February 17, 2025

Ryan was pleasant to work with before the sale. Responsiveness went way down after the sale. During the closing process, I was tricked into purchasing an undesired option. When I requested cancella More

by ERIK37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Erika Paleny
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cox
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Niello BMW MINI responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, Erik, we can get to the bottom of this. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

February 10, 2025

We had a great experience at Niello BMW Sacramento. Our sales person, Dalton, was very knowledgeable and helpful. More

by CHERYLDUFFUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHAD WESSLING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Niello BMW MINI responded

Thank you for choosing Niello BMW MINI. Your feedback and rating mean a lot to us. We're glad we were able to help, Cheryl, and we hope to see you again! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

February 10, 2025

So helpful and friendly! They made every part of our experience simple and smooth. We love our new car! More

by D Grace
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Lonchar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PETER ALEXAN
Feb 11, 2025 -

Niello BMW MINI responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

February 07, 2025

Creed's patience through the sales process which lasted about 9 months is really appreciated. More

by KOCHUMOL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Creed Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Paleny
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lonchar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

Niello BMW MINI responded

Thank you so much for your kind words for Creed and for choosing Niello BMW MINI! Please let us know if we can be of any more assistance. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

February 04, 2025

My experience with Niello was a mixed bag. All of the staff were very friendly and knowledgeable. The car (i4-e40) was at a very good price, spotless and fully charged. When sitting down to wo More

by jkaufman708
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fernanda Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

It was a great experience and great service. Much appreciated. Repeat customer and will be back again. More

by JKASTAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
TONY ALEXAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PETER ALEXAN
Feb 04, 2025 -

Niello BMW MINI responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376