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Niello BMW MINI
Sacramento, CA
452 Reviews
Serving the Sacramento area, Niello BMW Sacramento, located at 2020 Fulton Ave in Sacramento, CA, is your premier retailer of new and pre-owned vehicles. Our dedicated sales staff and top-trained technicians are here to make your vehicle shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal vehicle today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 452 reviews
February 07, 2025
Creed's patience through the sales process which lasted about 9 months is really appreciated. about 9 months is really appreciated. More
by KOCHUMOL
Verified Customer
February 04, 2025
My experience with Niello was a mixed bag. All of the staff were very friendly and knowledgeable. The car (i4-e40) was at a very good price, spotless and fully charged. When sitting down to wo All of the staff were very friendly and knowledgeable. The car (i4-e40) was at a very good price, spotless and fully charged. When sitting down to work out the offer I was told there was a theft deterrent system installed on the car and it would add $1295 to the price. I said I didn't want it but was told it was already installed and couldn't be removed but that they would knock the price down to $995(they claimed that's their cost though I doubt it.) Unfortunately I didn't catch it when doing the paperwork but I was in fact charged the full $1295. And when they said it was already installed, what they meant was that they used a piece of double stick tape to adhere it to the inside of one of the storage cubbies in the back of the car. The device is nothing more than a gps tracker. My second gripe was that at no time in the purchase process was I told that the car only came with one key. When I asked about getting a second key I was told I could order one from any BMW dealer(since Niello isn't my closest dealer). No offer to get me one. So now I've had to order another key for $600 plus whatever the service department is going to charge me to program the key(I'm guessing another $200-300) to the car so that I have full functionality with it. I don't think I would do business with them again. More
by jkaufman708
Employees Worked With
February 04, 2025
It was a great experience and great service. Much appreciated. Repeat customer and will be back again. Much appreciated. Repeat customer and will be back again. More
by JKASTAN
January 31, 2025
Everyone we dealt with was very professional and helpful. This is our 5th BMW and our 4th purchase from Niello BMW Sacramento. This is our 5th BMW and our 4th purchase from Niello BMW Sacramento. More
by DEBBIELMCG
January 27, 2025
Smooth transactions with friendly knowledgeable staff. Recommending purchasing a car from this dealership. Efficient and effective Recommending purchasing a car from this dealership. Efficient and effective More
by TAILOREDLEARNING
January 22, 2025
Niello dealers have provided a great experience. We previously purchased a vehicle from Neillo Audi then returned to Niello BMW for our second consecutive purchase. We previously purchased a vehicle from Neillo Audi then returned to Niello BMW for our second consecutive purchase. More
by racerrex90
January 19, 2025
excellent helpful creed help and patience we’re great tank you so for all your help tank you so for all your help More
by MEZAMORA62
January 18, 2025
Horrible. They lied about everything and overcharged for everything. Be careful, be very careful. Bad Tricks they use: 1. They charge for an after market They lied about everything and overcharged for everything. Be careful, be very careful. Bad Tricks they use: 1. They charge for an after market tracking device that is free and included with the Mini App. 2. They claim that the extended warranty is 10 years and give you a yearly price, but it is only 6 years as the car warranty is 4 years. 3. They try to charge you for unnecessary xx like ding repair and all kinds of terrible charges. 4. Complete rip-off More
by Senior
January 14, 2025
Their sales people for NielloGo online sales are great! They will get the answers to all your questions, take additional photos of the car if there’s something specific you want to see, and even offered to They will get the answers to all your questions, take additional photos of the car if there’s something specific you want to see, and even offered to FaceTime to show me the car live if I wanted. It was my first experience buying a car online, sight unseen, but I felt comfortable with their diligence in answering all my questions and concerns. I received my car and it is absolutely fantastic! I feel like I got a great deal on it and everything was represented to me accurately! I would definitely do business with them again! More
by Lady D
Employees Worked With
Michelle Pyle, David Webb
January 13, 2025
Don't know Brian Lonchar or met him. Fernanda was great as was Diane. Curtis not so much. Fernanda was great as was Diane. Curtis not so much. More
by 101_4dps@wavecable.com
