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Niello BMW MINI

Sacramento, CA

4.7
342 Reviews
Serving the Sacramento area, Niello BMW Sacramento, located at 2020 Fulton Ave in Sacramento, CA, is your premier retailer of new and pre-owned vehicles. Our dedicated sales staff and top-trained technicians are here to make your vehicle shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal vehicle today!
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2020 Fulton Ave

Sacramento, CA

95825

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Showing 342 reviews

May 09, 2024

I really appreciate the delivery service of my new BMW and the extra help learning about all the features. It was so convenient to have him come to our home to show us. The whole transaction was easy and More

by MS7243
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Louis Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Wallace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vladyslav Starun
5.0
This rating includes all reviews, with more weight given to recent reviews.
TONY ALEXAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Niello BMW MINI responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

May 08, 2024

I worked with IVAN not Louis Phan. IVAN was VERY knowledgeable I am 84 years old and hard of hearing and IVAN was patient with me and deserves 10stars. He answered all my questions More

by CHARMINGBILLIE1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Phan
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Niello BMW MINI responded

Billie, Thank you so much for choosing Niello BMW MINI! Please let us know if Ivan can be of any more assistance. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

May 07, 2024

Quick and stress free; we found the staff to be very professional and the paperwork and sales process to be smooth - zero confusion. . More

by JAPOLAGRUTO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vladyslav Starun
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Niello BMW MINI responded

Thanks for your feedback on your recent visit to Niello BMW MINI. It's great to hear that we were able to assist you and that you had such a positive experience. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

May 03, 2024

Great dealership! ZAHAN-Service Department was amazing. Provides status updates on your vehicle. Very good customer service and great attitude. More

by BBBOOM12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ZAHAN- Service Department
May 05, 2024 -

Niello BMW MINI responded

Thanks for sharing about your experience with Niello BMW MINI. We appreciate your business and hope to see you again soon! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

April 30, 2024

Moe and Curtis were great. Very friendly and enjoyable to work with. Helped with every concern I had and went out of their way to help me. I’ll definitely be sending my friends More

by BIGGLE6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Ringle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Sulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladyslav Starun
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Niello BMW MINI responded

We are so glad that we had the opportunity to work with you, and that we could make this a top-notch experience. We look forward to continuing to serve you in the future! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 29, 2024

Awesome experience with Gio. Listened to our needs and sold us the car we wanted at a great price. More

by biggriff3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
GEORGIO SERUGE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Niello BMW MINI responded

Thank you for your business and this review. We're happy to hear that Georgio was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 25, 2024

Jeff was very patient and attentive to what I was looking for. I bought a "hardly used" vehicle and Jeff went the extra mile for me to locate and send me the second key and he checked in to see how my expe More

by EGMARCHINI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Niello BMW MINI responded

Thank you for the kind words for Jeff and for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! We at Niello BMW MINI are glad to have you as a customer. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 24, 2024

The service dept does poor work. They are slow and the customer has long waits More

by 3TANGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Curtis Ringle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Fatima Fonseca
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fernanda Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Sulman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Pascual
3.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Phan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Holt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Niello BMW MINI responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 21, 2024

BMW crew from Sacramento helped me to get my electric car. I am happy with their customer service. Since it was hurry car was not detailed properly. More

by PRASADHBK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Creed Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lonchar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Niello BMW MINI responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 15, 2024

Niello Mini has Great service, they go out of their way to make you feel valued. More

by FRANCINEBRISSEY
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fernanda Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Niello BMW MINI responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW MINI are glad to have you as a customer. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

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