Back

Niello BMW MINI

Sacramento, CA

4.7
459 Reviews
Serving the Sacramento area, Niello BMW Sacramento, located at 2020 Fulton Ave in Sacramento, CA, is your premier retailer of new and pre-owned vehicles. Our dedicated sales staff and top-trained technicians are here to make your vehicle shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal vehicle today!
Contact Dealership

2020 Fulton Ave

Sacramento, CA

95825

Directions

By Type

Showing 459 reviews

July 06, 2025

Everyone I interacted with was nothing but helpful. Ali was knowledgeable and accessible. I feel I got a decent deal. More

by JOHNBARTEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Ringle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Poursead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Niello BMW MINI responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

July 02, 2025

it was the most amazing experience. They did everything just as promised. I would definitely recommend them to everyone I know. More

by GNEVAREZ1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lonchar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aydin Fattahe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Niello BMW MINI responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

June 30, 2025

excellent friendly service. Everything was explained well and felt treated very nicely by sale and finance. More

by MWILSON30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernanda Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lonchar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Niello BMW MINI responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

June 29, 2025

Ryan is the best! Great response and great person. Easy to work with and made transaction simple. Felt lowballed on my what could have been a trade-in. More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Sulman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Niello BMW MINI responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

June 27, 2025

Quick to get answers about the maintenance recall and worked hard to deliver the car to Nevada on time. More

by DAGFINN.GANGSAAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
TONY ALEXAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Niello BMW MINI responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW MINI. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

June 22, 2025

This is the second vehicle that we’ve purchased from Niello BMW and we couldn’t be more pleased with their high quality customer service and experience. More

by martinscanlon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lonchar
5.0
This rating includes all reviews, with more weight given to recent reviews.
BILLY BONNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Niello BMW MINI responded

Thank you so much for choosing Niello BMW MINI! Please let us know if we can be of any more assistance. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

June 21, 2025

Billy Bonner and Creed Cate were Outstanding! Professional, competent, courteous, knowledgeable. The post-sale add-on visit was less so. The following is my note to Billy Bonner on Apr. 28, More

by BRVC0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Creed Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Wallace
2.0
This rating includes all reviews, with more weight given to recent reviews.
BILLY BONNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Niello BMW MINI responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

June 14, 2025

Great experience. Creed was very professional as well as the finance manager. We will recommend the dealship More

by STEVENSTAHLBERG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Creed Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Niello BMW MINI responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

June 13, 2025

The worst customer service ever! No one, literally no one interested in your questions right after they sell the car to you. Also, a month after buying my car i got to service where More

by Iana
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
No one
Jun 13, 2025 -

Niello BMW MINI responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please call me at your earliest convenience. David Sotomayor Business Development Mgr. direct line 916 971 2131

June 12, 2025

I am an out of state customer, these guys stalled me for two days, they simply would not provide me with a purchase order so I could get them a full payment. First person literally stopped communicating, th More

by Michigan car buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Moe Sulman
1.0
This rating includes all reviews, with more weight given to recent reviews.
JARED SCHUDY
1.0
This rating includes all reviews, with more weight given to recent reviews.
TIMOTHY LARSON
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Niello BMW MINI responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

1
...