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Niello BMW MINI

Sacramento, CA

4.7
336 Reviews
Serving the Sacramento area, Niello BMW Sacramento, located at 2020 Fulton Ave in Sacramento, CA, is your premier retailer of new and pre-owned vehicles. Our dedicated sales staff and top-trained technicians are here to make your vehicle shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal vehicle today!
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2020 Fulton Ave

Sacramento, CA

95825

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Showing 336 reviews

April 25, 2024

Jeff was very patient and attentive to what I was looking for. I bought a "hardly used" vehicle and Jeff went the extra mile for me to locate and send me the second key and he checked in to see how my expe More

by EGMARCHINI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Niello BMW MINI responded

Thank you for the kind words for Jeff and for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! We at Niello BMW MINI are glad to have you as a customer. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 24, 2024

The service dept does poor work. They are slow and the customer has long waits More

by 3TANGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Curtis Ringle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Fatima Fonseca
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fernanda Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Sulman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Pascual
3.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Phan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Holt
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

BMW crew from Sacramento helped me to get my electric car. I am happy with their customer service. Since it was hurry car was not detailed properly. More

by PRASADHBK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Creed Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lonchar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Niello BMW MINI responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 15, 2024

Niello Mini has Great service, they go out of their way to make you feel valued. More

by FRANCINEBRISSEY
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fernanda Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Niello BMW MINI responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW MINI are glad to have you as a customer. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 14, 2024

Everybody at the Dealership was extremely professional, and friendly. We spent most of our time with Curtis as we looked at several different cars. He was great to work with. Very knowledgeable on the diff More

by MARKSEWELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Ringle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lonchar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Niello BMW MINI responded

Thanks for sharing your thoughts about your experience with Curtis here at Niello BMW MINI. We appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 13, 2024

Professional dynamic duo team, Jeff and Justin displayed dignity and honesty through out the purchase process. More

by SIMTASH13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Niello BMW MINI responded

Thank you for taking the time to share your thoughts on working with Jeff and Justin. We're glad to hear they delivered such a great experience! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 12, 2024

Left with a great new car. Thanks very much for your help and attention. See you soon More

by MNLUBELL
Recommend Dealer
Yes
Employees Worked With
Mohamed Sulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Niello BMW MINI responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 11, 2024

Professional. Friendly. Excellent customer service. Honest. Great in follow up. Responsive. Overall a great experience. More

by SIMTASH13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Holt is an absolute pleasure to work with. A quality, honest, and funny man.
Apr 12, 2024 -

Niello BMW MINI responded

Thanks for sharing about your experience with Niello BMW MINI. Jeff and our team appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 07, 2024

I enjoyed working with Fatima, she was attentive and makes you feel comfortable. Dealership atmosphere is nice and clean which is important to me. More

by WRENNB2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fatima Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Niello BMW MINI responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Fatima! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

April 07, 2024

It has good service and has good people working there, felt taken care of when getting my car. More

by JCOLMENARES0421
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Curtis Ringle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lonchar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Poursead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Niello BMW MINI responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW MINI. David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

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