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Niello Volkswagen
Sacramento, CA
1,298 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,298 reviews
August 29, 2025
Brandon was great. He made sure he checked out my vehicle before my warranty expired. He ordered parts and called me a week later. His service was outstanding. He made sure he checked out my vehicle before my warranty expired. He ordered parts and called me a week later. His service was outstanding. More
by wanasovitch
Verified CustomerEmployees Worked With
August 29, 2025
Very knowledgeable, Travis made our experience with getting our car serviced very easy. Very helpful. getting our car serviced very easy. Very helpful. More
by carolcoleman45
Employees Worked With
August 29, 2025
Matt is a great service writer. Niello is the best technicians and service writers. They are VW best! Niello is the best technicians and service writers. They are VW best! More
by COOLBRAD100
Employees Worked With
August 26, 2025
They didn’t properly inspect my car. Told me I needed new rear brakes based off my old inspection. I no longer trust anything they tell me. Told me I needed new rear brakes based off my old inspection. I no longer trust anything they tell me. More
by NICOLLE_YOUNG
Employees Worked With
August 26, 2025
AJ is fabulous and is incredibly kind, knowledgeable, and helpful. I was happy with his service and his attention to my needs and the requirements for my vehicle. I’ll be back. helpful. I was happy with his service and his attention to my needs and the requirements for my vehicle. I’ll be back. More
by GRACED
Employees Worked With
AJ
August 24, 2025
We originally had a bad experience and planned to go to another dealership. However, Carlos made things good for us. Working with Him, Spencer and Alex was a pleasure. Thank you another dealership. However, Carlos made things good for us. Working with Him, Spencer and Alex was a pleasure. Thank you More
by JTANIHANA
August 21, 2025
I think it is a pathetic corporate plan to not repair my $2000 car radio for software $2000 car radio for software More
by DANIEL@DRDANIELALLEN.COM
Employees Worked With
August 21, 2025
Very customer service oriented, honest, efficient and friendly. Comfortable waiting area if getting vehicle serviced and provides courtesy ride home if you can’t wait. Easy to make an appointment by pho friendly. Comfortable waiting area if getting vehicle serviced and provides courtesy ride home if you can’t wait. Easy to make an appointment by phone or online. More
by snwetteland
Employees Worked With
August 21, 2025
Travis is awesome! His communication through the process, thorough explanation of what services my vehicle needed and friendly personality was refreshing and so appreci His communication through the process, thorough explanation of what services my vehicle needed and friendly personality was refreshing and so appreciated! More
by TRACYKOPSHY
Employees Worked With
August 19, 2025
It lists Andrew but Jordan was who actually assisted me and he was phenomenal. The process was quick and easy. I wasn’t jerked around and everyone stayed within my limitations without any pressure. Highly and he was phenomenal. The process was quick and easy. I wasn’t jerked around and everyone stayed within my limitations without any pressure. Highly recommend. More
by MONICA H
