Niello Volkswagen - Service Center

Professionalism of Travis and his explanations about recall helped me to understand and drive my vehicle with confidence. recall helped me to understand and drive my vehicle with confidence. More

Having weekend appointments is incredibly helpful and everyone is kind, efficient, and capable. Highly recommend! everyone is kind, efficient, and capable. Highly recommend! More

The service was very good and thorough. Everyone was helpful especially Jason. He kept me informed regularly which I really appreciated. Everyone was helpful especially Jason. He kept me informed regularly which I really appreciated. More

Jacob is awesome! Professional, honest and takes care of clients needs and my car’s needs! Thanks a bunch :) Professional, honest and takes care of clients needs and my car’s needs! Thanks a bunch :) More

Consistent quality service every visit marks what I expect and receive every time I bring my car in. expect and receive every time I bring my car in. More

I’ve been to this dealership several times over the past few years and have always left happy. few years and have always left happy. More

The dealership was not equip to handle changing just 2 tires up until the point where Travis became involved. Even though I had the appointment for 2 weeks (which is a horrendous wait time for a tire chan tires up until the point where Travis became involved. Even though I had the appointment for 2 weeks (which is a horrendous wait time for a tire change) and I called the week prior to make sure the tires were ordered, they were not, so I had to leave my car there and extra day and continue renting a car. If not for Travis being awesome at getting my car done I'm afraid it might have been longer. Travis was the only person I was able to talk to who was knowledgeable about the tire road hazard warranties and deals involving tires as well. More

Great service team, thanks for the prompt responses, quotes and delivery as promised and ontime quotes and delivery as promised and ontime More

Matt has always provided excellent customer service. Not only does he arrange for pickup of my car but has brought my car back himself with the help of his whole young family after hours! He even instal Not only does he arrange for pickup of my car but has brought my car back himself with the help of his whole young family after hours! He even installed trunk hatch pistons in my driveway himself, all so I don’t have to wait in the dealership waiting room. His service level is much appreciated. Niello VW customer for over 24 years. Jeff More

I really appreciate the professionalism that Daijah showed and the overall service extended by Niello. showed and the overall service extended by Niello. More