Jose Soriano
Jose Soriano at Niello Volkswagen
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Jose Soriano

Internet Sales

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
26 Reviews

Dealership Experience

3 yrs, 1 mo

5.0

26 Reviews

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26 Reviews of Jose Soriano

April 23, 2024

Dealership Rating
Employee Rating

Great service and purchased a car. Everybody was nice and willing to help us with patience. More

by PMTRUJILLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2024

Niello Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Scott Russo General Manager srusso@niello.com

April 13, 2024

Dealership Rating
Employee Rating

The service rep listened to my issues and followed through with instructions for the technician. More

by OCHRISTA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Wanner

Apr 13, 2024

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 08, 2024

Dealership Rating
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Great experience from start to finish! We own 3 VWs and have always been taken care of with the folks here. Jose was very polite and patient with all our questions and Will was super chil More

by beckeoneil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Gwaltney III

Apr 08, 2024

Niello Volkswagen responded

It's great to hear that Jose was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com (916) 359-9927

April 05, 2024

Dealership Rating
Employee Rating

Wonderful service, Jose was very informative and took his time with us as we looked at the ID.4. More

by FARRELL850
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 06, 2024

Niello Volkswagen responded

Here at Niello Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Jose, and it was a pleasure having you at the dealership. We appreciate your review! Scott Russo General Manager srusso@niello.com (916) 359-9927

March 22, 2024

Dealership Rating
Employee Rating

Jose in sales, Carlos in management, the financing and service team are fabulous! They took care of us like family. Jose is the best sales person we have ever dealt with. Thanks to the whole team! More

by KARIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga, Daijah Marsh-Macias , Chris in service

Mar 24, 2024

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 17, 2024

Dealership Rating
Employee Rating

Khaled Jamal, Jose Soriano, and Alex Hurlimann were the three people who participated in my lease of a 2023 ID.4. Carlos Alvarenga provided answers to some of my questions the next day. I have to say tha More

by JIM.MOON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2024

Niello Volkswagen responded

Thank you for sharing your experience with us, Jim. We're happy to hear it went well and hope you enjoy your new ID.4. We truly appreciate your feedback! Scott Russo General Manager srusso@niello.com (916) 359-9927

March 09, 2024

Dealership Rating
Employee Rating

It took me months to get the key that I was told certified vehicles get. I was told it’s actually requirement. I had to call multiple times, and people kept ignoring me and not returning my calls a More

by KRISTINA
Recommend Dealer
No
Mar 14, 2024

Niello Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Kristina, and hopefully, we can get to the bottom of this. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

January 28, 2024

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Employee Rating

This is our first time experiencing with Niello dealership and it was pleasant from the beginning with Jose S at Sales and through Logan at Financing. The follow up by Jose was surprising, becau More

by DIMDO8
Recommend Dealer
Yes
Jan 29, 2024

Niello Volkswagen responded

Thank you so much for your kind words for Jose and Logan, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again! Scott Russo Service Manager srusso@niello.com (916) 359-9927

January 27, 2024

Dealership Rating
Employee Rating

They Helped me out so much with my old car to my brand new car great experience More

by KELSEYHARRIS1218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

Niello Volkswagen responded

Thank you so much, Kelsey, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

November 13, 2023

Dealership Rating
Employee Rating

Very smooth experience. There were no high pressure sales pitches. I would definitely recommend to others. More

by CHRIS_JACOBS
Recommend Dealer
Yes

Other Employees Tagged: Vincent Vail, Michael Ellis

Nov 14, 2023

Niello Volkswagen responded

Chris, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

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