Niello Volkswagen - Service Center

Exceeded expectations! Honest and prompt service, timely turnaround, reasonable cost and quality outcome along with good communication. Honest and prompt service, timely turnaround, reasonable cost and quality outcome along with good communication. More

Great service and great personal customer service from Ron Stevenson. Thank you so much for taking such good care of me and my car ! I will definitely recommend Neillo VW ! Ron Stevenson. Thank you so much for taking such good care of me and my car ! I will definitely recommend Neillo VW ! More

Fast, friendly and professional service. Thanks AJ and his team for the above and beyond help. Thanks AJ and his team for the above and beyond help. More

Matthew was amazing. He was prompt and attentive and provided the best service. I am always so pleased with Niello Volkswagon. He was prompt and attentive and provided the best service. I am always so pleased with Niello Volkswagon. More

Service was timely and done before appointed time. Wainting area was comfy and they offered me a water. Wainting area was comfy and they offered me a water. More

They are great at explaining what services your carneeds and why. I like how they continually text you while servicing your auto letting you know how everything is going. and why. I like how they continually text you while servicing your auto letting you know how everything is going. More

Very efficient and customer oriented. Wish you were located in Roseville or Rocklin. Appreciate your uber service. Wish you were located in Roseville or Rocklin. Appreciate your uber service. More

As always, excellent service received from Niello Volkswagen. Ron was so kind & understanding during this difficult time for me. Will always appreciate Niello's service as they always manage to keep Volkswagen. Ron was so kind & understanding during this difficult time for me. Will always appreciate Niello's service as they always manage to keep my Volkswagen on the road. Thank you Ron. More

Ray was amazing. No pressure and made frequent calls to keep us updated on the release/arrival of the 2025 ID Buzz, Louis helped us choose which ID Buzz from the inc No pressure and made frequent calls to keep us updated on the release/arrival of the 2025 ID Buzz, Louis helped us choose which ID Buzz from the incoming inventory. He also kept us informed on the progress of the arrival, clearing customs and final pick up at Niello. Stephen went over all the features of the vehicle and set up my VW app and my Electrify America account. Matt was very respectful to our needs for repairs on the side window and kept us informed when the parts would arrive and reached out to set up service once the parts arrived. Transportation was set up for me when needing service. Niello also delivered my vehicle to my home once the repair was completed. More

I appreciate Niello VW and Matthew for resolving a code/fault error with our 2014 passsat. We were able to get the issue resolved in a timely manner. code/fault error with our 2014 passsat. We were able to get the issue resolved in a timely manner. More