Niello Volkswagen - Service Center

Very kind, they explained everything they would do and during the revision they detected that it was necessary to change the brakes. they offered me transportation during the revision they detected that it was necessary to change the brakes. they offered me transportation More

Very happy with service, they even stayed late so we could pick up our car. could pick up our car. More

We didn't get everyone's names, but Brandon plus everyone else we met at Niello were all very polite, helpful, and personable. And the recalls were completed in timely fashion, despite worldwide VW software else we met at Niello were all very polite, helpful, and personable. And the recalls were completed in timely fashion, despite worldwide VW software glitches the day we brought the care in. Thank you all! The loaner was great too, thank you VW for providing the loaner while the recall work was completed. More

Once again Brandon has provided me with excellent service. Both of my cars are VW. service. Both of my cars are VW. More

Brandon did a great job. The car was taken care of while I waited and the service was completed exactly as promised. The car was taken care of while I waited and the service was completed exactly as promised. More

Ron took great care of me and my car in the shop early, I have no complaints. have no complaints. More

This is great dealership , and hope they get more customers in future which will improve the quantity of services. customers in future which will improve the quantity of services. More

Quick service was provided and my representative Matt was very nice. Happy with the updates through text. very nice. Happy with the updates through text. More

The Volkswagen dealership and Matthew at the Arden location was so helpful he goes above and beyond. Matthew is very kind and tries everything in his power to help but he is a very good employee so I location was so helpful he goes above and beyond. Matthew is very kind and tries everything in his power to help but he is a very good employee so I recommend people when they have to go to the Volkswagen dealership to deal with Matthew directly. He kept in contact with me every step of the way to let me know the update on my vehicle thank you Volkswagen and thank you Matthew. More