Niello Volkswagen - Service Center

Jason my advisor provided excellent service. Kept me informed along the way with latest updates. Kept me informed along the way with latest updates. More

Thank you for another good experience at Niello Volkswagen. This repair took lots of patience on the part of both the service department and the client, but was finally accomplished and well done. Volkswagen. This repair took lots of patience on the part of both the service department and the client, but was finally accomplished and well done. More

Travis was outstanding. Really appreciated his customer service and did explain all the details of the process about the car service. Really appreciated his customer service and did explain all the details of the process about the car service. More

Friendly service writers, fast service and getting a ride home to Rocklin is a big plus. home to Rocklin is a big plus. More

I've been coming here for 8 years. . different reps now, some better than others, but the maintenance and repair work have always been excellent (one time I even had the whole engine ta . different reps now, some better than others, but the maintenance and repair work have always been excellent (one time I even had the whole engine taken apart). Today the rep was Matt, and he was great, and the car came back with no issues. I plan to come back for all my maintenance and repairs. They are efficient and professional, and the shop, waiting areas, and communication are great. I hope they never change. More

Ron was accommodating in providing information and options for addressing the issues I felt needed to be addressed. options for addressing the issues I felt needed to be addressed. More

Service is always easy to schedule, and I never feel pressured to fix things. Service staff are super friendly and communicative. I like that I get a complimentary Lyft ride home and back. pressured to fix things. Service staff are super friendly and communicative. I like that I get a complimentary Lyft ride home and back. More

Great! ! Travis was very nice and responded quickly. Got my car in and out quick no issues. Car feels brand new. ! Travis was very nice and responded quickly. Got my car in and out quick no issues. Car feels brand new. More

very friendly and efficient staff. i liked the follow up email and recorded video about fficing customer an update i liked the follow up email and recorded video about fficing customer an update More

not repaired properly facing same problem. they charged me $700 but didn’t fixed problem they charged me $700 but didn’t fixed problem More