Niello Volkswagen - Service Center
Sacramento, CA
850 Reviews of Niello Volkswagen - Service Center
We didn't get everyone's names, but Brandon plus everyone else we met at Niello were all very polite, helpful, and personable. And the recalls were completed in timely fashion, despite worldwide VW software else we met at Niello were all very polite, helpful, and personable. And the recalls were completed in timely fashion, despite worldwide VW software glitches the day we brought the care in. Thank you all! The loaner was great too, thank you VW for providing the loaner while the recall work was completed. More
Once again Brandon has provided me with excellent service. Both of my cars are VW. service. Both of my cars are VW. More
Brandon did a great job. The car was taken care of while I waited and the service was completed exactly as promised. The car was taken care of while I waited and the service was completed exactly as promised. More
The first person my wife spoke to sucked making this ordeal worse by not helping ordeal worse by not helping More
Quick service was provided and my representative Matt was very nice. Happy with the updates through text. very nice. Happy with the updates through text. More
The Volkswagen dealership and Matthew at the Arden location was so helpful he goes above and beyond. Matthew is very kind and tries everything in his power to help but he is a very good employee so I location was so helpful he goes above and beyond. Matthew is very kind and tries everything in his power to help but he is a very good employee so I recommend people when they have to go to the Volkswagen dealership to deal with Matthew directly. He kept in contact with me every step of the way to let me know the update on my vehicle thank you Volkswagen and thank you Matthew. More
Ron is courteous, knowledgeable and efficient in getting the needs of my vehicle explained to me and the technician who will be working on my vehicle. Ron has a big smile when greeting me-us. He’s positiv the needs of my vehicle explained to me and the technician who will be working on my vehicle. Ron has a big smile when greeting me-us. He’s positive and pleasant. A great person to represent VW.🤗👏🏽👏🏽 More
The waiting and service area was very clean. Everyone was friendly, and the work was done a day before I expected to have my car back. Everyone was friendly, and the work was done a day before I expected to have my car back. More