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Niello Volvo Cars Sacramento

Sacramento, CA

4.8
960 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 960 reviews

September 29, 2025

I would only buy a Volvo if I can take it to Niello. Best there is! More

by kelzebug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2025

Cole is an excellent salesman: kind, courteous, patient, excellent product knowledge. And /Shaun is top gun/dog in service! More

by mdbenson07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2025 -

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 21, 2025

Simple buying process. Everyone was friendly and helpful and made the experience as painless as possible. Would definitely recommend. More

by XC90buyer
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! TJ Upton General Manager tupton@niello.com (916) 245-2231

September 21, 2025

Always kind and listens to you. The time wait for my car is always enjoyable More

by SIMIFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 20, 2025

It was a good experience buying Volvo XC90 at this dealership. Chris was excellent. He provided all the info we needed and got us the car we were looking for. More

by HARITHA.R.KOWKUTLA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Vogel
Sep 20, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! TJ Upton General Manager tupton@niello.com (916) 245-2231

September 18, 2025

My experience at Niello Volvo was so easy and so good. My sales person never pressured me but was there to help, answer questions and even drove my other car to my home so I could drive my new car home. More

by CHRISTINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Niello Volvo Cars Sacramento responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

September 16, 2025

shawn is very detailed & excellent overall so please give him a raise in compensation good More

by JOSHPANE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 15, 2025

Wonderful experience, no stress at all. Will be back for pur next vehicle purchase for sure! More

by JENELLEHALLOCK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Niello Volvo Cars Sacramento responded

Thank you so much for choosing Niello Volvo Cars Sacramento! Please let us know if we can be of any more assistance. TJ Upton General Manager tupton@niello.com (916) 245-2231

September 13, 2025

Rick Fuentes is a wonderful service advisor. I needed my car serviced and Rick went over and above to help me out during a difficult time. This is my 3rd Volvo and I'm so happy to have Rick as More

by LUKKYPARENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2025 -

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 12, 2025

To expensive, took my work else where. Even if Nello did work, still was going to charge for diagnosis. Took four days for diagnosis. More

by RICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Fuentes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Niello Volvo Cars Sacramento responded

Providing a positive experience is our top priority, so we're disappointed to hear this, Rick. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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