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Niello Volvo Cars Sacramento

Sacramento, CA

4.8
542 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 542 reviews

June 15, 2024

Great service, staff was helpful got my in and out fast. Good communication definitely satisfied More

by aaronvarela10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Amy Ott been very helpful and accommodating with my car maintenance. I currently lease with bumper to bumper coverage and Amy been very helpful when I had issues with my first Volvo owner More

by ROXHUGO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy ott
June 14, 2024

Amy was great. I appreciated her professionalism. She maintained clear communication with me. Great job. More

by ADAMMNKY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Amy has been a fantastic service writer to work with. She is highly professional and always ensures that I am well-informed throughout the entire process. Her communication is clear and consistent, makin More

by TJWAGNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Amy is awesome! I have worked with her since the first time i had to bring my car in to get looked at and it is always a pleasure. More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Shaun was fabulous, very service oriented. Responded in timely manner, issues were resolved and my car was ready when promised! More

by JOANLGRANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Niello Volvo Cars Sacramento responded

Thanks, Joan, for sharing about your experience with Shaun here at Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 12, 2024

Every attempt to contact me during the process was made, and I felt well aprised of work being done on my auto. More

by vicenza74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Vicenza, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 12, 2024

Our purchase of our new Volvo was easy with no haggling. Brian was excellent. Everyone involved made sure we were well taken care of and there was no pressure. More

by JRBYERLY
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Niello Volvo Cars Sacramento responded

It's great to hear that Brian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 12, 2024

This dealership makes the customer feel special by the aesthetics, the staff, and the lounge with great pastry treats. More

by BJMAXIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Niello Volvo Cars Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 11, 2024

I feel this dealership does more for their customer than others. They have a great seven day return policy on used vehicles. Provides free rides for customers if needed. Michael in the sales department h More

by EVNSC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Jackson.
Jun 11, 2024 -

Niello Volvo Cars Sacramento responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! TJ Upton General Manager tupton@niello.com (916) 245-2231

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