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Niello Volvo Cars Sacramento

Sacramento, CA

4.8
860 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 860 reviews

September 13, 2024

The dealership was very communicative and facilitated transportation. We appreciate the transparency and Matt’s commitment to help us. More

by FATFACE_ANTHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Niello Volvo Cars Sacramento responded

Anthony, Thank you so much for your excellent review! We are happy that Matthew had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 13, 2024

wonderful folks with no hassle buying and very competitive pricing. Brian was very professional and Andrew was wonderful More

by Chet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Niello Volvo Cars Sacramento responded

Chet, Thank you so much for your excellent review! We are so glad that Andrew and Brian had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. TJ Upton General Manager tupton@niello.com (916) 245-2231

September 12, 2024

Why we go with Niello Volvo now and for our future purchase of an XC40 Recharge: Matthew Jeffrey, service, Jorgen Eiremo, sales. More

by mike.per
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorgen Eiremo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Niello Volvo Cars Sacramento responded

Mike, Thank you so much for your excellent review! We are so glad that Matthew and Jorgen had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 12, 2024

Niello Volvo’s service department has taken care of everything that I needed for my XC90… They always get it done quickly and with attention to detail. They have expert technicians and service managers More

by SUSAN.PANGELINAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
Sep 13, 2024 -

Niello Volvo Cars Sacramento responded

We are very happy to have provided you with such a positive experience, Susan! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 11, 2024

Matt Jeffrey provides continuous top-notch customer service. He clearly explains any needed repairs and always finds the best deals. I trust him and his team completely. It is because of his friendly e More

by DEBRASTEUBING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorgen Eiremo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Niello Volvo Cars Sacramento responded

Debra, Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Matt, Rick, and our team were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 10, 2024

Amy is great, I’m happy to see her every time I go. Car is always cleaned up when done. Price is reasonable too! More

by Yi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Sep 11, 2024 -

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Amy met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 09, 2024

I stay with Niello Volvo because of its outstanding customer service, upfront pricing and dependable expertise. There are many places where you can buy a car, but a service provider like Niello is a ra More

by YOLANDATORRECILLAS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Niello Volvo Cars Sacramento responded

Yolanda, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matthew and our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 09, 2024

Jessica was amazing. She was so patient with us and helped us understand our new car and set everything up before we left the lot. The staff who helped us with the lea More

by DORCAS.ROA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. Jessica and our team appreciate your business and hope to see you again soon! TJ Upton General Manager tupton@niello.com (916) 245-2231

September 08, 2024

Over the phone transaction went smoothly. Due bill commitment was not met. Finance went smoothly. Salesman seemed knowledgeable overall. Car transported to NV - excellent! Streamlined and p More

by diana10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Niello Volvo Cars Sacramento responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. TJ Upton General Manager tupton@niello.com (916) 245-2231

September 07, 2024

Easiest car buying experience ever. Friendly and efficient sales and financial team, not pushy. Highly recommend. More

by QTC3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

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