Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
860 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
Contact Dealership
View Awards

4609 Madison Ave

Sacramento, CA

95841

Directions

By Type

Showing 860 reviews

April 19, 2024

Excellent service. Best experience we have had in purchasing a new Volvo. Our Salesperson, Jessica, went the extra mile to accommodate our needs to make the dream com More

by LOUBELLE
Recommend Dealer
Yes
Employees Worked With
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jessica and our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 19, 2024

Great service, communications, even if it’s last minute request she got me in asap and highly recommended! Thank you Amy! More

by povsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Apr 21, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear Amy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 18, 2024

My salesperson was Brian Machado and I can't say enough about how pleasant the experience was! More

by BRIAN.CASSIDY
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Brian delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 18, 2024

The service received is normally quite good. However, during the most recent servicing, technicians failed to reset the TPMS. More

by PHILKALSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for bringing this to our attention, Phil, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 18, 2024

I have received great service from the first day I have I brought my car to Niello. Chuck Houston and then Matt have been great service representatives for the dealership. A new car can be bought anywhere More

by DFLORIDD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Gol
Report | Print
Apr 21, 2024 -

Niello Volvo Cars Sacramento responded

We are very happy to hear that Chuck and Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 18, 2024

Rick was very helpful during a very stressful time - I broke down on my way home from Tahoe to SF, and he did all he could do to get me home ASAP in a safe vehicle. Thank you Rick! More

by kateperr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Niello Volvo Cars Sacramento responded

It's great to hear that Rick was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 17, 2024

I had a fabulous experience with Jesus in Sales. I love my new XC90, it is even better than the 2022 model! More

by INFO@CARONAHOUSTONMD.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Tinoco, Amy Ott
Report | Print
Apr 17, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with Jesus and our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 17, 2024

Matt is always incredibly helpful, kind, and communicative. The quality of the service department is an important contributor to my satisfaction with driving a Volvo and future intentions to kee More

by RSPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! Matthew and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 17, 2024

Matt, always remembers who my daughter & I are when we come in. It is nice to have such personalised service. We are always greeted with a smile and welcomed warmly. Matt works to get everything accomplis More

by SPAWENDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Niello Volvo Cars Sacramento responded

It's great to hear that Matthew was able to help you and your daughter out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 16, 2024

Rick was very courteous and helpful in explaining the possible cause of the problem, which was resolved at no expense to me. More

by KHEINZEWOOD
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear Rick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

1
...
42
43
44
...
86