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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
960 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 960 reviews

August 14, 2025

Everything was taken care of in a timely manner and additional technician recommendations were shared with me. More

by RANDY MADDOCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2025 -

Niello Volvo Cars Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 14, 2025

Shaun D was great as usual. Communicated the inspection findings and recommended services. Always mindful of my time and budget. More

by jajacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2025 -

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 13, 2025

Good peeps, great service. Sean at check in is awesome! Went a Ive and beyond to be helpful More

by GOLFERMOM01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean….Very helpful and showed real concern
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Aug 13, 2025 -

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 11, 2025

Shawn was great, got my car in and out ASAP! Great service, got my car in on an urgent basis. More

by UMMHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 10, 2025

Chris Vogel did a great job of explaining all the costs involved and set me up with Andrew Clark who is excellent. More

by JERILANGHAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vogel 5 stars
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Aug 10, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. TJ Upton General Manager tupton@niello.com (916) 245-2231

August 09, 2025

Great attention and service. I always feel like the team is going above and beyond to make sure I have a great experience! Thank you More

by RICARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2025 -

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 06, 2025

Rick is excellent. Very knowledgeable, explains the service well, and provides excellent and truly remarkable customer service. More

by GABOR.H.HERTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2025 -

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 03, 2025

Niello Volvo is a very reputable dealership. I’ve had 2 Volvos serviced there prior to my recent purchase of a new Volvo with Matt in service as my go to guide on any and all servicing. Matt is More

by KMCUSICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in service
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Aug 03, 2025 -

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 30, 2025

Service staff is really good. I had great experience dealing with Matt twice during last couple of visits. More

by Milind Nirgun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 29, 2025

Thomas at the service desk was responsive and treated my Volvo problem with care. Richardo, shop foreman, was straight-forward in his communication and I felt like he was someone I could trust. More

by KEVIN@RUSTICROAD.NET
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas at Service Desk, Richardo Shop Foreman
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Jul 29, 2025 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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