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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
849 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 849 reviews

February 09, 2024

Mathew did a good job, kept me informed throughout the process. thank you Matt. regards More

by dwbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your review and kind words for Matthew! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 07, 2024

Amy was great! Super helpful and good at following up. Always happy to work with her. More

by REUBENEDELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Feb 07, 2024 -

Niello Volvo Cars Sacramento responded

Reuben, It's great to hear that Amy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 04, 2024

From the moment we stepped on the lot, we had an amazing experience. We were met with a knowledgeable sales team and making the deal has never been easier. Sean was fantastic! He was patient and thoughtful More

by AMI T
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Sean and Andrew! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! TJ Upton General Manager tupton@niello.com (916) 245-2231

February 03, 2024

They are always friendly and work has always been done when they say it will be. More

by VALJOHNFB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 02, 2024

Sean went out of his way to answer all of our questions and found some ways to sweeten the deal. It was fun working with him and we appreciated his knowledge and patience. Everyone we dealt with was pleasa More

by MSWEENDAWG53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your review and kind words for Sean! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. TJ Upton General Manager tupton@niello.com (916) 245-2231

February 02, 2024

Informed me of the progress. presented details in a reasonable way and allowed me to make choices of service that I needed. More

by micahstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2024 -

Niello Volvo Cars Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 01, 2024

Brian was great! He responded to several text messages and answered all my questions in a timely and friendly manner. More

by JESSENKIRSTEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! TJ Upton General Manager tupton@niello.com (916) 245-2231

February 01, 2024

Attentive and honest. We have learned the hard way and now trust them to take care of both our cars. More

by robmcallister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out, Rob. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 28, 2024

Excellent service. Rick is professional and explains the services provided. The car is delivered on time and clean. More

by GEORGEG634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that Rick had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 24, 2024

The service performed on my 2015 XC60 was unplanned. Matt and Co. made room in the schedule for me and took care of everything that was needed. Fabulous! Thanks More

by NDOCOUS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Team in the Service Bays
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Jan 25, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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