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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
855 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 855 reviews

November 15, 2023

Can’t say enough about the great service and personnel. I always highly recommend them. More

by mary72556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Niello Volvo Cars Sacramento responded

Mary, Thank you for your very kind review. Matthew and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 14, 2023

Great service and great advisors. I've always been kept up to date on my vehicles and the repairs are done right the first time. More

by victorb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Niello Volvo Cars Sacramento responded

Victor, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 10, 2023

Such a wonderful experience. Brian and the entire team were very easy to work with. Our daughter is so happy with her car! More

by CHARISSALOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

Niello Volvo Cars Sacramento responded

We are very happy to hear that Brian and our sales team provided you with such a positive experience during the purchase of your daughter's new vehicle! We sincerely value your business and look forward to your next visit. TJ Upton General Manager tupton@niello.com (916) 245-2231

November 10, 2023

Rick, as always, does a great job and keeps me advised on what is up with my car. More

by odell-hampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 08, 2023

Great communication related to assessment of issues needing repairs and conscientiousness about time management. Very friendly and attentive. More

by FAITH.MATTERKRATZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review, Faith! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 06, 2023

Matt J has been my Volvo service advisor for about 7 years. He is always helpful and customer service oriented. He always goes above and beyond to help. More

by LAURIES_GIRLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words for Matt, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 06, 2023

I didn’t deal with either person listed. I worked with Vadim and Luke who were very gracious and respectful as well as helpful and informative. I would purchase again from them for next car. More

by LYNNEBAKER1957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim Gol
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Nov 06, 2023 -

Niello Volvo Cars Sacramento responded

Lynn, Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. Vadim, Luke, and our team appreciate your business and hope to see you again soon! TJ Upton General Manager tupton@niello.com (916) 245-2231

November 06, 2023

Shawn in the Service Department listened and resolved my issues -- cleared up some misinformation and looked for ways to save me some money. Overall, the in-person experience was much better than the phone More

by MYERSRUSSELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgen Eiremo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ross was thourough about explaining all the paperwork.
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Nov 06, 2023 -

Niello Volvo Cars Sacramento responded

Russell, Thanks for sharing about your experience with Niello Volvo Cars Sacramento. Shaun and our service team appreciate your business and hope to see you again soon! TJ Upton General Manager tupton@niello.com (916) 245-2231

November 05, 2023

Rick is attentive, professional and honest. As are all your technicians. The lounge is comfortable too More

by LSALCEDO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
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Nov 05, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear Rick was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 05, 2023

Jesus is exceptionally knowledgeable about electric vehicle models. He also took time to teach me how to use all the features and made sure I felt confident charging the vehicle when I got home. More

by J.WEIR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ross, Jesus Tinoco
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Nov 05, 2023 -

Niello Volvo Cars Sacramento responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Jesus could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! TJ Upton General Manager tupton@niello.com (916) 245-2231

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