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Niello Volvo Cars Sacramento
Sacramento, CA
911 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 911 reviews
November 08, 2023
Great communication related to assessment of issues needing repairs and conscientiousness about time management. Very friendly and attentive. needing repairs and conscientiousness about time management. Very friendly and attentive. More
by FAITH.MATTERKRATZER
Verified CustomerEmployees Worked With
November 06, 2023
Shawn in the Service Department listened and resolved my issues -- cleared up some misinformation and looked for ways to save me some money. Overall, the in-person experience was much better than the phone issues -- cleared up some misinformation and looked for ways to save me some money. Overall, the in-person experience was much better than the phone experience. More
by MYERSRUSSELL
Employees Worked With
Other Employees :
Ryan Ross was thourough about explaining all the paperwork.
November 06, 2023
Matt J has been my Volvo service advisor for about 7 years. He is always helpful and customer service oriented. He always goes above and beyond to help. years. He is always helpful and customer service oriented. He always goes above and beyond to help. More
by LAURIES_GIRLS
Employees Worked With
November 06, 2023
I didn’t deal with either person listed. I worked with Vadim and Luke who were very gracious and respectful as well as helpful and informative. I would purchase again from them for next car. I worked with Vadim and Luke who were very gracious and respectful as well as helpful and informative. I would purchase again from them for next car. Unlike Lexus who were sooo rude and treated me like trash. Such an amazing difference. Good job Volvo! More
by LYNNEBAKER1957
Employees Worked With
Vadim Gol
November 05, 2023
Rick is attentive, professional and honest. As are all your technicians. The lounge is comfortable too As are all your technicians. The lounge is comfortable too More
by LSALCEDO49
November 05, 2023
Jesus is exceptionally knowledgeable about electric vehicle models. He also took time to teach me how to use all the features and made sure I felt confident charging the vehicle when I got home. vehicle models. He also took time to teach me how to use all the features and made sure I felt confident charging the vehicle when I got home. More
by J.WEIR
November 03, 2023
Taylor as a manager has poor escalation and problem solving skills. When the team made mistakes, he chose to play/switch words instead of taking the ownership. He’s not actively listening and couldn’t solving skills. When the team made mistakes, he chose to play/switch words instead of taking the ownership. He’s not actively listening and couldn’t effectively communicate with us. He gave us unsure solution and later found out he’s not able to honor it. It’s a very tired and unpleasant experience. More
by STYLEMOLY
November 01, 2023
Brian was outstanding. He located the car I wanted and provided timely updates on the scheduled delivery. He gave simple directions and advice on how to operate features on He located the car I wanted and provided timely updates on the scheduled delivery. He gave simple directions and advice on how to operate features on the car and has been available since the purchase to answer my questions More
by JROSS14
November 01, 2023
This Volvo dealership is always helpful. Rick the service person has always been detailed in the service and what they were going to do. I appreciate him breaking everything down to me so I Rick the service person has always been detailed in the service and what they were going to do. I appreciate him breaking everything down to me so I can better understand what they needed and wanted to do in the service. More
by donnaebell
