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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
847 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 847 reviews

August 30, 2023

Was very pleased with the appointment availability, easy pickup and drop off service, and service advisor Amy's attention to detail and professionalism. More

by FLOWERFIESTA
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Sep 07, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words! We're thrilled to hear you enjoyed your recent service visit. We always strive to provide the best availability and clear communication for our customers. We are happy to hear your experience was no exception.

August 28, 2023

Matt is always interested in the customer's needs. He takes great care to ensure that he understands what needs to be done, as well as providing explanations of what the team will be doing with my ca More

by Chalvers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Niello Volvo Cars Sacramento responded

Chalvers, This is what we love to hear. We’re glad that Matt provided you with such a professional and attentive experience. We will make sure to pass your thanks along. See you next time!

August 27, 2023

Amy in service is always kind and helpful and terrific at keeping me updated on what is happening with my car and the costs. More

by dsmaslow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Aug 30, 2023 -

Niello Volvo Cars Sacramento responded

We are happy to hear Amy is continuously providing you with the necessary information and updates on your car. We can't wait to show her the review you left us. Thank you so much for the 5 stars!

August 27, 2023

the staff at Niello Volvo were helpful and made the car buying process a positive experience. More

by SPENCERLYNNE
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Niello Volvo Cars Sacramento responded

Spencer, Thank you for the great rating! We are thrilled to hear we made your buying experience a pleasurable one. We hope to see you soon!

August 26, 2023

Always a professional experience with Matt and Niello. Helpful guidance along the way, and we appreciate the clean car at the end. More

by andrewcastagnola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the kind review, Andrew! It's great to hear Matt and the rest of the team provided a great service experience for you and your vehicle. We hope to see you again next time!

August 25, 2023

Matt Jeffery goes above and beyond to help the customer's needs. He is always welcoming and understanding of the situation and is always professional. At the same time, he has a great sense of humor and is More

by ALOTECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Niello Volvo Cars Sacramento responded

Here at Niello Volvo Cars Sacramento we always strive to give all our customers notable customer service. But, to know that our staff is making our customers laugh and having important topic discussions (; Now that's what we're talking about! We are very lucky to have someone like Matt on the team. We will make sure to show him this amazing review. Thank you, we hope to see you soon and wish you and all your football teams all the best!

August 25, 2023

Fantastic customer service, friendly and knowledgeable. I was explained all the service that was needed on my car. More

by JACHIRO530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words, Jachiro! We're thrilled to hear you enjoyed your recent service visit. We always strive to provide clear communication and are happy to hear your experience was no exception.

August 25, 2023

Shaun was very attentive, he listened to what I needed and explained the service my car needed. More

by QUINZE12713
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Niello Volvo Cars Sacramento responded

Thank you so much for the 5 stars and kind words! The team here at Niello Volvo Cars Sacramento is happy to hear that Shaun was attentive and made your service visit an informative & enjoyable one. We are very grateful for your business. Please don't hesitate to reach out whenever you need us!

August 24, 2023

Everyone is friendly, and knowledgeable. Repairs needed always explained. The dealership is professional, and very clean. I love my Volvo More

by Susan Schell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Niello Volvo Cars Sacramento responded

Susan, Thank you for the 5-stars! We appreciate you taking the time to rate your experience with us. We look forward to seeing you again soon.

August 23, 2023

Excellent customer service, prompt response, makes you feel like the only customer. Sean is the best. More

by AAP7510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Niello Volvo Cars Sacramento responded

Thank you so much for the kind words! We’re so happy that you trust us to help you care for your vehicle and that you’ve enjoyed working with Shaun. We look forward to your next visit!

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