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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
1,068 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 1,068 reviews

March 19, 2024

My car had a sensor issue and ended up being in the dealership for a week. Although communication regarding the issue wasn't great, I realize that I am only one of many people having their cars worked More

by THEKOETHFAMILY
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rick met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 16, 2024

I really enjoyed working with Niello Volvo. Vadim was awesome. I would recommend everyone get RecovR its on of the best things you can get. A++ More

by George
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Gol, Jesus Tinoco
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Mar 17, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Vadim and our team, and we look forward to working with you again. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 16, 2024

The service was great and the issue with my Volvo was quickly diagnosed and resolved. More

by christinetennant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2024 -

Niello Volvo Cars Sacramento responded

Hi Christine: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 15, 2024

Service was great. Truly cared about their customer Rick was great about explaining the cost and expenditures to satisfy us More

by amonfairey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

Feb 13, 2025 -

amonfairey responded

Great service customer care

March 15, 2024

Rick was exceptional. Friendly, professional, knowledgeable, and provided outstanding customer service, handled my issues with great care and understanding of my financial More

by WILLIE.HOLMES23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review, Willie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 15, 2024

I never have to think twice about getting my service done at Niello. They do a great job and always make me feel important More

by tdincolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
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Mar 16, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 13, 2024

Excellent customer service Amy is a nice employee of niello volvo and the building and outside is very clean More

by LISALOOMER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Elvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
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Mar 13, 2024 -

Niello Volvo Cars Sacramento responded

Lisa, Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Amy was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 13, 2024

I definitely recommend nilleo Volvo to all my friends and relatives Working with Amy is just great, she is a great individual and goes beyond to make sure all of her coustmer are happy, Thank you Amy Be More

by BEN.DEILAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Mar 13, 2024 -

Niello Volvo Cars Sacramento responded

Ben, Thank you for your business and this review. We're happy to hear Amy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 12, 2024

Jessica was very knowledgeable and very pleasant to work with during the whole transaction process. Her customer service was 5 star. Justin Frey had a good attitude and went above and beyond so that the sal More

by ARTEMIAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Niello Volvo Cars Sacramento responded

It's great to hear that Jessica and Justin were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

March 12, 2024

Very easy to work with, professional, friendly, available to answer questions. Made the car buying process a good experience. More

by NOYOCAT
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Gol, Sean Smith
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Mar 12, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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