Amy Ott
Amy Ott at Niello Volvo Cars Sacramento
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Amy Ott

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
89 Reviews
5.0

89 Reviews

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89 Reviews of Amy Ott

April 30, 2024

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Employee Rating

My service was great as always and my service advisor was awesome as always too. More

by christispreached
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes, Matthew Jeffery

April 30, 2024

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Always a pleasure to visit the dealership, eater for service or questions about my vehicle. Everyone is always friendly and eager to help. Let's face it, the vehicle is smarter than I, and Amy is always More

by ARSON951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 27, 2024

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All the folks at Niello are great. They are pleasant, professional and answer any questions you may have. It's low key atmosphere and pleasant to be there whether waiting for quick More

by BEANPAWD
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 29, 2024

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 25, 2024

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I gave Volvo service because I think they are honest and have my car wash after. Also, Amy Ott is a big part why I like to take my car to Volvo service, She is very nice and a good listener to my concerns More

by LQALEJANDRIA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 26, 2024

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 25, 2024

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Professional, thorough and courteous service by the front desk crew and technicians. Thank you Niello Volvo Cars Sacramento. More

by nader_shahcheraghi
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery

Apr 26, 2024

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 24, 2024

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Amy with the service department is friendly, professional, and easy to work with. Thank you! More

by JASON
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 26, 2024

Niello Volvo Cars Sacramento responded

Thank you for the kind words for Amy and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 24, 2024

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Excellent customer service from Amy Ott, she clearly communicated the process and timeline for servicing my XC-60. Thank you! More

by RPAR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 24, 2024

Niello Volvo Cars Sacramento responded

We are very happy to hear that Amy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 23, 2024

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Service Dept. was very professional and accomadating. I had high expectations after dealing with Niello BMW for years. Niello Volvo stepped up and met the expectat More

by johnshook55
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jesus Tinoco

Apr 24, 2024

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, John, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 20, 2024

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Great service in the least amount of down time. Amy always takes good care of my vehicle, she is very knowledgeable! More

by ARSON951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Amy here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 19, 2024

Dealership Rating
Employee Rating

Great service, communications, even if it’s last minute request she got me in asap and highly recommended! Thank you Amy! More

by povsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2024

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear Amy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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