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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
671 Reviews

671 Reviews of Niello Volvo of Sacramento - Service Center

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November 16, 2024

Matt is very helpful, he is extremely knowledgeable and explains what is needed thoroughly. I trust his judgment and accept his recommendations More

by iquevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Matt delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 15, 2024

Matthew is extremely knowledgeable and creative. He looks out for customers and tries to ensure all is ok with their car. More

by gcsdke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. Matthew and our team appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 12, 2024

Shaun is always amazing! He gets us in and out and solves our problem every time. Highly recommend. More

by COOPER.AMANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review, Amanda. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 11, 2024

Amy is always on target at explaining the service and very much appreciated her attention to detail. Wouldn't take our two vehicles anywhere else for service. Thanks More

by PATRICKJLENZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Nov 12, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Amy was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 10, 2024

The service was completed when promised, no additional work was required.Neillo Provided me with a loaner car at no cost. Another excellent experience. More

by REG.YOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 08, 2024

Always willing to help fix any issue. Good customer service. Easy access to dealership off the highway. More

by Taylor
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Taylor! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 07, 2024

Matt kept me informed, answered my questions and is very professional. Thank you very much, Matt! More

by DEBORAHMDILLON
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for taking the time to leave us a five-star rating. We truly appreciate your business, Deborah! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 06, 2024

Rick, my service provider is awesome. Efficient, helpful, and honest. Love the report I get with photos, etc. Love that he my car washed each time too. More

by kathrynhennessy
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your excellent experience with Rick here at Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon, Kathryn. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 05, 2024

Always great staff, excellent communication throughout the process. Very in depth with pictures and explanations of what is going on. More

by strebor.inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 04, 2024

Service adviser was knowledgeable and the communication during the service was excellent. Car was returned washed and vacuumed. More

by JRB14564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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