Niello Volvo of Sacramento - Service Center

Consistently good. Never an issue. Clear explanations. Happy camper. Been with neillo as a volvo customer 11 years two cars. Never an issue. Clear explanations. Happy camper. Been with neillo as a volvo customer 11 years two cars. More

Niello Volvo is always a positive experience. Matt Jeffrey is awesome and deserves a raise and a bonus. Matt Jeffrey is awesome and deserves a raise and a bonus. More

Matt found that some screws were loose and pointed that out to the technician who then tightened them. out to the technician who then tightened them. More

Scheduling appointment good. Detailed explanation of work performed. On time completion. Service representative was great. Detailed explanation of work performed. On time completion. Service representative was great. More

Amy was very helpful and courteous when dropping off my vehicle. She offered to get me a ride home and be picked up when recall was completed. Wish all humans were as nice and thoughtful as her. vehicle. She offered to get me a ride home and be picked up when recall was completed. Wish all humans were as nice and thoughtful as her. More

Service and Amy were awesome and made it an enjoyable experience. Amy helped with warranty stuff and kept me updated the whole time. experience. Amy helped with warranty stuff and kept me updated the whole time. More

Amy has assisted me with almost all my car service visits. She's always pleasant, professional, and accomodating. I appreciate her engaging communication and attention to detail. I return for service visits. She's always pleasant, professional, and accomodating. I appreciate her engaging communication and attention to detail. I return for service at the Madison location mainly because of her superb customer service. More

Great customer service and communication From all staff members. Confident in the work being done. members. Confident in the work being done. More

Shaun was very patient and helpful! He explained everything and had a great plan for repairing my car. The technician who did the repairs provided a very thorough and easily undertandab He explained everything and had a great plan for repairing my car. The technician who did the repairs provided a very thorough and easily undertandable explanation in his video. More

When I first went to pickup my new car I waited about an hour before I was able to flag anyone down and ask about my car. Other than that everyone who finally helped me was amazing! hour before I was able to flag anyone down and ask about my car. Other than that everyone who finally helped me was amazing! More