Sean Smith

Excellent customer service! Very professional! Showing all the features of the new car and explaining the the transaction in detail. Very professional! Showing all the features of the new car and explaining the the transaction in detail. More

by MRTOUSSI Verified Customer Verified Customer

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When I first went to pickup my new car I waited about an hour before I was able to flag anyone down and ask about my car. Other than that everyone who finally helped me was amazing! hour before I was able to flag anyone down and ask about my car. Other than that everyone who finally helped me was amazing! More

by MWHITAKER10 Verified Customer Verified Customer

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Fantastic service, had me in and out with the deal super quick, definitely the best dealership by far. quick, definitely the best dealership by far. More

by JCRAYNE13 Verified Customer Verified Customer

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Shaun in the service department was great! He listened and solved a complicated problem. Sean in sales was excellent too. He listened and solved a complicated problem. Sean in sales was excellent too. More

by VIVIAN.LIU Verified Customer Verified Customer

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Very easy to work with, professional, friendly, available to answer questions. Made the car buying process a good experience. to answer questions. Made the car buying process a good experience. More

by NOYOCAT Verified Customer Verified Customer

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Purchased a 1-year old (2023) S60 that had only 9000 miles on it, under the Certified Pre-Owned program. I had checked out some Mercedes C-class vehicles and was also considering a BMW 3-series but I'm miles on it, under the Certified Pre-Owned program. I had checked out some Mercedes C-class vehicles and was also considering a BMW 3-series but I'm just a bit more confident about the Volvo's reliability over time, particularly considering the length of the warranty that I'm getting. I also purchased the pre-paid maintenance plan. I've had the car about a month now and am happy with the decision. No regrets. The staff at Niello was very professional. No high-pressure sales talk. I paid cash for the car, so I did not interact with anybody in financing. More

by BGPHILLIPS Verified Customer Verified Customer

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I have purchased from Niello twice now! Both times the experience was relatively easy and I felt I was treated with respect, transparency, and dignity. Definitely recommend Niello and VOL Both times the experience was relatively easy and I felt I was treated with respect, transparency, and dignity. Definitely recommend Niello and VOLVO. I love my new car - the driveability, quality, workmanship and feeling of safety are like no other. All of the features make the car easier to drive and the sound system makes it excellent fun! Highly recommend. I worked with Sean and Taylor in the sales department and Andrew in finance. I have worked with Jorg in the past and he was excellent as well! Super team. More

by VERONICARZ Verified Customer Verified Customer

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From the moment we stepped on the lot, we had an amazing experience. We were met with a knowledgeable sales team and making the deal has never been easier. Sean was fantastic! He was patient and thoughtful experience. We were met with a knowledgeable sales team and making the deal has never been easier. Sean was fantastic! He was patient and thoughtful and made our experience one I could easily brag about to my friends and family. Now my mom is looking at Volvo for her next purchase. The experience alone has turned us into loyal customers, but the SUV we bought has changed our perspective on what luxury and utility can mean. Huge thank you to Sean and Andrew!!! More

by AMI T Verified Customer Verified Customer

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Sean went out of his way to answer all of our questions and found some ways to sweeten the deal. It was fun working with him and we appreciated his knowledge and patience. Everyone we dealt with was pleasa and found some ways to sweeten the deal. It was fun working with him and we appreciated his knowledge and patience. Everyone we dealt with was pleasant and helpful. Best car buying experience we’ve ever had! More

by MSWEENDAWG53 Verified Customer Verified Customer

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I bought my last two Volvos (XC90) from Niello, and I'm planning to buy my daughter's first car there asap as well. The sales staff are all amazing, and TJ (the GM) is salt of the earth. You'll always be t planning to buy my daughter's first car there asap as well. The sales staff are all amazing, and TJ (the GM) is salt of the earth. You'll always be treated well here and I can say confidently that of all the vehicles I've purchased in my life, this has always been the best dealer and service experience! More

by BANKS4403 Verified Customer Verified Customer

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