Niello Volvo of Sacramento - Service Center

Poor communication. Felt let down as if my business wasn’t wanted. My concerns were never fully addressed. Glad my heater was fixed a month and a half later after six ca Felt let down as if my business wasn’t wanted. My concerns were never fully addressed. Glad my heater was fixed a month and a half later after six calls. But a smaller issue was spoke of but not completed.l, nor was I informed why upon pickup. My car was washed after service. I appreciated that since the first two it wasn’t. More

I have worked with Matthew for several years now on my yearly service, and he is responsive, professional and is a pleasure to work with. All of the staff is great. I know our Volvo is in good hands with yearly service, and he is responsive, professional and is a pleasure to work with. All of the staff is great. I know our Volvo is in good hands with this dealership. More

Such a great experience with Ndill. Matt is amazing and always takes great care of me and my needs. Thank you for making the experience exceptional! Matt is amazing and always takes great care of me and my needs. Thank you for making the experience exceptional! More

Matt Jeffery has consistently given me excellent customer service for our 3 Volvos over the past several years. He helped immensely with an insurance claim last year. I can always count on him for top notch service for our 3 Volvos over the past several years. He helped immensely with an insurance claim last year. I can always count on him for top notch advice. More

Quick and efficient process to schedule and get service for my car. Superior customer service! for my car. Superior customer service! More

Niello Volvo is such a great dealership. When I bought my Volvo in 2020 it was so easy. No hard sell, fair price and I love the car. The service department is equally good. Super easy to get When I bought my Volvo in 2020 it was so easy. No hard sell, fair price and I love the car. The service department is equally good. Super easy to get an appointment and the service advisors actually know a lot about their cars. (The coffee and sweets ain’t bad either.) More

Very good and knowledgeable salesperson and the sales manager. They were very interest to work with us and make the sale. Great after sale support. manager. They were very interest to work with us and make the sale. Great after sale support. More

Mathew did a good job, kept me informed throughout the process. thank you Matt. regards process. thank you Matt. regards More

Amy was great! Super helpful and good at following up. Always happy to work with her. Super helpful and good at following up. Always happy to work with her. More

They are always friendly and work has always been done when they say it will be. when they say it will be. More