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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
674 Reviews
Call Service Center (916) 245-2231

674 Reviews of Niello Volvo of Sacramento - Service Center

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January 20, 2024

I love the dealership solely due to Matt Jeffrey’s continued care/service. Knowledgeable, conscientious, kind, upbeat! More

by cohengs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experiences with Matt here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 19, 2024

Amy and Edgar are awesome! Amy is my service write however Edgar helped me when I had a flat and Amy was out. Both are awesome and hope they can be recognized. More

by TJWAGNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Jan 21, 2024 -

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 18, 2024

Sean was great! Very helpful, thorough and supportive! We are glad we went to Niello. More

by hilary2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 16, 2024

Neillo Volvo staff always go above and beyond to make sure their clients are taken care of! Their customer service is excellent and we highly recommend them! More

by S_MARANVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Smith (sales), Isahi (service dept), Justin (sales manager), Brian (finance manager), Amy Ott
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Jan 16, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to leave us a five-star review. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 16, 2024

Jesús, man that guy is an absolute stud. Great, professional, and kind. Best asset to that department. More

by Chuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Protsyuk, Jesus Tinoco
Report | Print
Jan 16, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 12, 2024

Appreciate the high level of customer service to ensure client satisfaction. They went above and beyond to make sure my vehicle was safe and offered valet service for convenience. More

by SHELLOU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle
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Jan 12, 2024 -

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 11, 2024

I bought my last two Volvos (XC90) from Niello, and I'm planning to buy my daughter's first car there asap as well. The sales staff are all amazing, and TJ (the GM) is salt of the earth. You'll always be t More

by BANKS4403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2024 -

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento, we look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 10, 2024

The staff was very courteous and informative. The place is clean and tidy. Great customer service. More

by SAINIRANPAVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Tinoco
Report | Print
Jan 10, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 10, 2024

Rich and his team always takes great care of us! We appreciate his work, and keeps us up to date on important maintenances. More

by MARCOGUZMANJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your review and kind words for Rich and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 09, 2024

Niello Volvo always ensures that they take the best care of their customers. Amy is always a pleasure to work with and goes above and beyond to help her clients and make sure they have a smooth experience! More

by A.M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
Report | Print
Jan 09, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Amy and our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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