Niello Volvo of Sacramento - Service Center
Sacramento, CA
671 Reviews of Niello Volvo of Sacramento - Service Center
Outstanding, attentive, service from sales to servicing. Amy in service, although busy, is responsive to everyone and makes everyone feel like they’re the only customer. Brian in sales, listens and isn’t a Amy in service, although busy, is responsive to everyone and makes everyone feel like they’re the only customer. Brian in sales, listens and isn’t a hard-sell type of person. More
Honest and great service. Issues addressed with the vehicle and they use a dedicated service representative. Issues addressed with the vehicle and they use a dedicated service representative. More
I have been using this dealership for over 40 years and drive 75 miles rather than use the local dealer. drive 75 miles rather than use the local dealer. More
Matt Jeffery is an outstanding service agent. He's exceptionally professional always makes the process great. He's exceptionally professional always makes the process great. More
Matthew is amazing. He always provides top-notch service. He knows the Volvo brand better than most. He keeps me informed about service issues. He's on- time and honest He always provides top-notch service. He knows the Volvo brand better than most. He keeps me informed about service issues. He's on- time and honest and I will always be a loyal customer. Thanks to the entire service team too. More
Amy was an absolute rockstar! I called in desperate for help while on a family road trip and Amy saved our vacation. She calmly asked a few questions to assess and troubleshoot I called in desperate for help while on a family road trip and Amy saved our vacation. She calmly asked a few questions to assess and troubleshoot the issue we were having, quickly determined it was likely a problem with the oil trap, ordered the parts and squeezed us into the schedule. So thankful for her help and cant give enough praise for how she handled our case and got us back on the road. Thank you for all your help Amy, we are so grateful. Cheers! More
Knowledgable, efficient and friendly is a combination the can't be beat. Thank you to the Service department, you can't be beat. Amy is a great service advisor; give her a raise! can't be beat. Thank you to the Service department, you can't be beat. Amy is a great service advisor; give her a raise! More
Matt always does an amazing job. He ensures all the necessary work is explained properly and completed appropriately. He ensures all the necessary work is explained properly and completed appropriately. More
Professional and timely. Appreciated the evaluation and free car wash. The prices are too much for me. Appreciated the evaluation and free car wash. The prices are too much for me. More