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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
660 Reviews

660 Reviews of Niello Volvo of Sacramento - Service Center

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July 27, 2023

Great place to have service done and very pleasant and professional reps to help me. More

by evcosino
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Aug 03, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the positive rating and kind words! Our team will be here for you in Sacramento whenever you need us next.

July 27, 2023

Matt is a quintessential professional with a bullet proof veneer. But, inside we all know he is a softie with big heart. His is a master multi-tasker with a deep knowledge of Volvo's, inside and out. He m More

by patam
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Niello Volvo Cars Sacramento responded

Wow! This is such a thoughtful review, Patam! We'll be sure to pass it along to Matthew so he knows how much you appreciate his work. We're lucky to have him on the team and we're so happy to hear you had such a fantastic experience working with him.

July 25, 2023

Over all a great experience. Rates are high but the service is knowledgeable and careful. More

by bdlew_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for acknowledging the quality work and knowledge that our team provides! We look forward to seeing you for a future service visit.

July 20, 2023

The technology links and the service technician video link to what service was completed as excellent. More

by PSABIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Protsyuk
Jul 26, 2023 -

Niello Volvo Cars Sacramento responded

We're happy to know that you appreciated our service technician's videos. Glad to hear your recent service visit was such a positive one! Thank you for choosing Niello Volvo Cars Sacramento and for taking the time to leave us a review. See you next time!

July 18, 2023

Rick understood the importance of me having my car in time to go to work More

by THE_QUEEN7
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to acknowledge Rick's great work! We are truly lucky to have him on our team here in Sacramento and it's great to know that he has provided you with 5-star service. We will make sure he sees your review!

July 17, 2023

Amy is friendly, courteous, responsive. She took care of us when our car had an engine leak soon after a maintenance service and assured us that it would not cost us to fix it. We were al More

by LVPARK1
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
Jul 26, 2023 -

Niello Volvo Cars Sacramento responded

Isn't Amy amazing? We'll be sure to pass your review along so she knows what a great job she's doing. Thank you for taking the time to leave us such kind words. See you next time!

July 16, 2023

Niello Volvo stands behind their warranties. They are perfectionists when it comes to sales, service and repair. More

by marian.sheppard.lmft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Niello Volvo Cars Sacramento responded

So glad to hear that our Sacramento team provided you with next-level service, Marian! We're happy to know that you appreciate our sales and service departments. See you for your next service visit!

July 16, 2023

Great visit at the Niello Volvo in Sacramento, it was expedited quickly. My car needed several things that were due. Rick made sure to explain it to me very well. I am happy with the service. Thank you s More

by TRENDYMUM98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to acknowledge Rick's great work, he is the best! We're thrilled to know that he went above and beyond for you and will make sure he sees your kind words.

July 16, 2023

Staff is friendly, professional, and efficient. The work performed is of high quality. Facility is clean. More

by joycohan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Niello Volvo Cars Sacramento responded

We're glad to know that our Niello Volvo team gave you a great service experience! Thank you for your review.

July 15, 2023

Actually Rick is my point of contact for service and he is wonderful. Always provides excellent service and has great communication. More

by llejanj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Niello Volvo Cars Sacramento responded

We are truly lucky to have Rick on our team here in Sacramento and it's great to know that he always provides you with such excellent service! We will make sure he sees your review.

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