103 Reviews of Nimnicht Buick GMC - Service Center
Best customer service ever!!!! Steve Merritt is the best!!! He will definitely help you find the best fit for you! I definitely recommend this dealership and Steve! Best customer se Steve Merritt is the best!!! He will definitely help you find the best fit for you! I definitely recommend this dealership and Steve! Best customer service ever! More
Really Cares I couldn't give Steve a high enough review. He is by far the best service person regardless of industry that I have come across. Incredibly knowledgea I couldn't give Steve a high enough review. He is by far the best service person regardless of industry that I have come across. Incredibly knowledgeable, but more than that he cares that every vehicle comes out of the service dept is right and SAFE. I Had some work done on my daughters car and his main concern wasn't about up-charging me or just fixing what we spoke about but ensuring every safety item on the car was functioning 100%. When I thanked him he said, "I look at every car as if it was my own". Thanks so much Steve! More
bad service advisor Did not call extended warranty in until 3 days later. Threw old parts away can't file claim no parts. Customer could of been better 919.49 bill should Did not call extended warranty in until 3 days later. Threw old parts away can't file claim no parts. Customer could of been better 919.49 bill should of been handled better. More
Wheel Cleaner DAMAGED ETCHED my WHEELS!! Damaged Wheels with soap?? $4,000 worth of wheels down the drain!! The service department is the worst! After saying my truck was ready, upon inspec Damaged Wheels with soap?? $4,000 worth of wheels down the drain!! The service department is the worst! After saying my truck was ready, upon inspection, they had not done the work, back of seat was broken, on my new truck, and falling off. Then they washed my truck as part of their policy and when I picked it up I noticed some water stains, I thought, on my wheels. When I got home, it was not water stains but apparently the soap or wheel cleaner etched and ruined my wheels. I called, went back up there the very next morning and they said, sorry. I called Mr Nimnicht III himself, he said too bad and hung up. Now I have to sue!! Any one else have damage from the cleaners they use??? More
Great I always feel so welcomed when I come to get things done to my Toyota Camry, the staff are nice. Especially Russ Aldridge he is always flexible with I always feel so welcomed when I come to get things done to my Toyota Camry, the staff are nice. Especially Russ Aldridge he is always flexible with helping me when I need to come in for appointments and very friendly. More
Nimnicht is awesome We had a fantastic group of guys that helped us,Dave,Cameron,Keith,and Russ.Those guys were so helpful to us,our 2012truck broke down in Jacksonville We had a fantastic group of guys that helped us,Dave,Cameron,Keith,and Russ.Those guys were so helpful to us,our 2012truck broke down in Jacksonville as we were heading home to Pennsylvania.Dave kept us informed about what was happening with the truck,and when it looked like we would have to spend the night in Jacksonville,Cameron called around to find us a motel that would take pets.The next day we decided to buy a new truck,2016 GMC.Keith went above and beyond to get us back on the road.Russ was extremely helpful in telling us about all of the bells and whistle in the new truck,it was amazing how much new technology had changed in just 4 yrs.All in all I would rate the dealership an A plus plus. More
Great energy Kyle is awesome! We have bought 3 cars from him in the last three years and he has delivered excellent service every time. We are getting ready to b Kyle is awesome! We have bought 3 cars from him in the last three years and he has delivered excellent service every time. We are getting ready to buy our 4th in the next few months for our oldest child and Kyle is already recommending great options. From Jackie Lynch, to Mario and Summer in service GMC has become like family. If you are looking for dependable attentive customer service then Nimnicht is your dealership. More
Quick and easy. Our experience with Nimnicht Buick has always been excellent, The staff are well trained and they care about you as well as the car. The restaurant Our experience with Nimnicht Buick has always been excellent, The staff are well trained and they care about you as well as the car. The restaurant is well run and the food and drinks are very good and so convenient. More
lied and didn't do the service I went to this dump with an appointment under the directive of GM Corp and they refused to do what GM said they would do; then they lied and said I di I went to this dump with an appointment under the directive of GM Corp and they refused to do what GM said they would do; then they lied and said I didn't inform them as to what was to be done. I called the service female I scheduled with and she agreed that I did tell her everything. Then I never heard from these liars again. More
save me again being the owner of a local company it is very important that my trucks are fixed fast and the first time. In 10 years of doing business with them I being the owner of a local company it is very important that my trucks are fixed fast and the first time. In 10 years of doing business with them I have never been let down the most recent was this morning 7-31 In and out in 2.5 hrs and back to work Thanks!! Dave Gill Owner Julington creek carpet care More