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Nimnicht Buick GMC - Service Center

Jacksonville, FL

4.0
103 Reviews

103 Reviews of Nimnicht Buick GMC - Service Center

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December 31, 2017

Great Service Advisors! Steve Elliott is one of the best Service Advisors I have ever worked with in over 30+ years of buying cars. The service provided at Nimnicht GMC is ou More

by Tommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2017

service visit a service airbag message showed up on mt 2014 gmc arcadia . made an appointment for 9:30 this am . also requested first place treatment be done . my v More

by rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clay Newton
November 05, 2017

Awesome service and Techinical expertise I recently spoke with Mr Stephen King about my Buick and he took time out of his busy schedule to help me with my questions about my vehicle even thou More

by Quiet Verano Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen King
September 26, 2017

World's Best Service Advisor - Steve Elliott Nimnicht Buick GMC's service department is unmatched - due to the fact that they have the World's Best Service Advisor, Steve Elliott. My husband, da More

by madurden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2017

Purchase of vehicle James Jones sales rep assisted me in making the purchase of a newer vehicle with timely success. He was knowledgeable of of the automotive industry an More

by Nelda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2017

Dont stand by there work Had my Buick in 3 times and couldn't get proper diagnosis charged me every time to fix a problem that should have been fixed the first time. Unfortun More

by #outoftimeandmoneylady!!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Elliott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Senske
Jun 19, 2017 -

Nimnicht Buick GMC responded

We are sorry that your experience at Nimnicht Buick GMC has been less than satisfactory. We do know how to fix Buicks extremely well, we have mechanics that have countless hours of Buick training and are ASE certified. Steve does not have a nasty attitude nor use the language you attributed to him. Our mechanic drove your Buick for 45 miles and could not duplicate your issues. Auto Basics is close and we certainly do not think they are a bad outfit and that is why Steve is willing to give you any assistance he can, but this is a two way street and it takes a willing participant to go down that street. We have been in business for over 75 years and we have thousands of satisfied customers and Steve has customers that won't take their car to anyone but him. We are dedicated and willing to make you happy and satisfied but if you feel that we can not make you satisfied we wish you nothing but good luck wherever you go next.

June 01, 2017

Excellent service department! Excellent customer service regarding Mr. Mario Burgos. He was very knowledgeable and attentive to all my inquiries. Highly recommend this dealership More

by RGKTGK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2017

awesome service tony fazel was the nicest and funniest man i have met , he kept it straight forward and easy and that's all i ask for. looking for a car is always har More

by bjp04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Fazel
April 10, 2017

Love our new Sierra We love our new Sierra, we did not really plan on buying a truck when we entered the dealership but after talking with Michael Crabtree and viewing tw More

by Ronnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Crabtree
March 25, 2017

Quick & easy!! I would recommend nimnicht to anyone in the market. I've been coming here for years and I don't thing it's gonna change. The staff is very friendly & More

by Mike123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Blount, Jason Hovey
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