103 Reviews of Nimnicht Buick GMC - Service Center
Great Service Advisors! Steve Elliott is one of the best Service Advisors I have ever worked with in over 30+ years of buying cars. The service provided at Nimnicht GMC is ou Steve Elliott is one of the best Service Advisors I have ever worked with in over 30+ years of buying cars. The service provided at Nimnicht GMC is outstanding! More
service visit a service airbag message showed up on mt 2014 gmc arcadia . made an appointment for 9:30 this am . also requested first place treatment be done . my v a service airbag message showed up on mt 2014 gmc arcadia . made an appointment for 9:30 this am . also requested first place treatment be done . my vehicle was placed in service bay at about 9:45 . was told by service advisor that sensor in door was bad . i watched vehicle in service bay from that time until until about 11:30 when tech installed sensor in about 30 mins . i asked service advisor why there was not any activity on my vehicle for those 2 hrs which he replied the techs are doing 3 to 4 jobs at same time . which at that point i thought did those 3 to 4 customers have the same appointment time ??? any way the advisor asked if i still wanted first place treatment which i said yes since we had already been there 2 and half hours . the advisor stated the car wash people were caught up and it should not take long . i watched my vehicle pulled up to car wash and was first in line . i did not see any activity for 15 mins , truck had not moved . went back to service advisor and told him nothing was happening . he said he disagreed wjth me that there activity in back of car wash . i told him that i had been watching for 15 mins and nothing was moving through car wash and there was people standing around front . i do not know how he could see this from his service advisor desk . he said he disagreed again . i did get my first place treatment and left about 12:45 . my point is i bought this vehicle used at nimnicht chevy in august but was comfortable to drive from oakleaf to philips hwy store because when i bought new 2007 yukon from philips hwy i was treated well by j.c and people in service dept . i may rethink my service needs in future . i have at several places closer i can get my vehicle serviced . by the way i have purchased 3 new vehicles and 3 used vehicles over the years from the nimnicht family . More
Awesome service and Techinical expertise I recently spoke with Mr Stephen King about my Buick and he took time out of his busy schedule to help me with my questions about my vehicle even thou I recently spoke with Mr Stephen King about my Buick and he took time out of his busy schedule to help me with my questions about my vehicle even though I bought from some one else who no longer works at the dealership. He was very patient and explained more to me than my salesman did. Mr King is very helpful and I wiould highly reccommend anyone that wants to purchasd a vehicle to go see him. He helped me with my bluetooth and XM radio. More
World's Best Service Advisor - Steve Elliott Nimnicht Buick GMC's service department is unmatched - due to the fact that they have the World's Best Service Advisor, Steve Elliott. My husband, da Nimnicht Buick GMC's service department is unmatched - due to the fact that they have the World's Best Service Advisor, Steve Elliott. My husband, daughter and I have had the pleasure of having Steve as our service advisor for more than 25 years and have also been blessed to have developed a friendship with Steve over those years. Steve's level of commitment to his customers is immeasurable. More than his exceptional customer service skills, knowledge, reliability, levelheadedness and patience, he truly cares that each and every vehicle that comes out of the service department is correctly repaired and/or serviced. Thank you Steve for being you, our service advisor and our FRIEND!!! MaryAnne Durden, Bruce Durden and Ashlynn Durden More
Purchase of vehicle James Jones sales rep assisted me in making the purchase of a newer vehicle with timely success. He was knowledgeable of of the automotive industry an James Jones sales rep assisted me in making the purchase of a newer vehicle with timely success. He was knowledgeable of of the automotive industry and very pleasant to deal with. It was a good day. More
Dont stand by there work Had my Buick in 3 times and couldn't get proper diagnosis charged me every time to fix a problem that should have been fixed the first time. Unfortun Had my Buick in 3 times and couldn't get proper diagnosis charged me every time to fix a problem that should have been fixed the first time. Unfortunately they don't know how to fix there own cars and Steve had a nasty attitude blaming it on the place I bought the car from. My question is do you or don't you fix Buicks stop saying it's some kind of snowballl effect to get more money out of your clients and Steve called this a problem car while it has there name on it and they have been sevicing it for years who's the problem here. More
Excellent service department! Excellent customer service regarding Mr. Mario Burgos. He was very knowledgeable and attentive to all my inquiries. Highly recommend this dealership Excellent customer service regarding Mr. Mario Burgos. He was very knowledgeable and attentive to all my inquiries. Highly recommend this dealership's service department to anyone. More
awesome service tony fazel was the nicest and funniest man i have met , he kept it straight forward and easy and that's all i ask for. looking for a car is always har tony fazel was the nicest and funniest man i have met , he kept it straight forward and easy and that's all i ask for. looking for a car is always hard and stressful but he made it the easiest process ever! thank you tony! More
Love our new Sierra We love our new Sierra, we did not really plan on buying a truck when we entered the dealership but after talking with Michael Crabtree and viewing tw We love our new Sierra, we did not really plan on buying a truck when we entered the dealership but after talking with Michael Crabtree and viewing two trucks with him he made us a deal we could not refuse. He was curtious , knowledgeable and very respectful with his approach so easy to talk to he is truly an asset to your dealership it was a pleasant buying experience , actually the quickest and best we have ever had. Ronnie and Wanda Brown More
Quick & easy!! I would recommend nimnicht to anyone in the market. I've been coming here for years and I don't thing it's gonna change. The staff is very friendly & I would recommend nimnicht to anyone in the market. I've been coming here for years and I don't thing it's gonna change. The staff is very friendly & helpful. I went in for my regular oil change & they presented me with options on an upgrade, so I explored. The salesperson, Alvin, was extremely kind & knowledgeable. Let me know about all the pros and cons. It was just like a friend helping a friend, and not someone with a personal incentive like @ other dealerships. 10/10 experience. Team nimnicht!! More