Nimnicht Chevrolet - Service Center

I waited 2 weeks to receive 2 brand new headlight assemblies, 1 fog light, and a control for my passenger seat. Totally fine. The same day I got my car back, the navigation system was reading incorre assemblies, 1 fog light, and a control for my passenger seat. Totally fine. The same day I got my car back, the navigation system was reading incorrectly and the knob on my shift gear was not secure. I called and left messages because no one seems to answer when I call or respond to the texts. 2 days after that, I couldn't put my car in park and drove my car immediately to the dealership. I paid over 6k for everything that needed to be fixed, and now they are saying due to wear/tear, I have to pay for the things that I DID NOT BREAK. It's been 2 more weeks since they've had my vehicle and no one will answer the phone or speak to me regarding my vehicle. I am a young, black woman and these people have been taking advantage of me from the start of this whole process. No one has even apologized or offered anything to me. This is very UNPROFESSIONAL & HIGHLY UNACCEPTABLE. More

Every experience with Nimnicht is great! Today was no different. Joanne in service might just be my new Nimnicht employee! And Lionel and Cristian have always been a favorite. They all always go above an different. Joanne in service might just be my new Nimnicht employee! And Lionel and Cristian have always been a favorite. They all always go above and beyond to make you feel right at home! More

They have great facilities coffee ,water ,popcorn ,food to order clean and friendly staff to order clean and friendly staff More

Staff is very friendly and knowledgeable. They're great at helping you get what you're looking for and are helpful with getting you the price you're looking for. at helping you get what you're looking for and are helpful with getting you the price you're looking for. More

Worst service ever will never go back are by a car from there. Was told truck be ready Friday I called at 4:30 not ready them Monday morning we called it’s ready really 8:30 am could of pick up after our m there. Was told truck be ready Friday I called at 4:30 not ready them Monday morning we called it’s ready really 8:30 am could of pick up after our meeting fri them called back at 1:00 can we get truck no one called us back again service person at lunch unbelievable them they didn’t even put sticker back on truck was seating on seat so we did it unbelievable M More

We have purchased over 8 cars from Howard Roberts over many many years and have always felt that he gave us the best deals and service. Family members have also bought from him and been very satisfied. many many years and have always felt that he gave us the best deals and service. Family members have also bought from him and been very satisfied. We always make sure he is there when we want to look at getting a new car. He always takes care of us. More

Ashley Thomas was so nice and helpful. Very knowledgeable. Excellent service. I would recommend anyone who needs to get their car repaired to go there. knowledgeable. Excellent service. I would recommend anyone who needs to get their car repaired to go there. More

She was very helpful. I appreciate the popcorn and the coffee also how knowledgeable she was with the policy’s and anything I needed help with. I would highly recommend. coffee also how knowledgeable she was with the policy’s and anything I needed help with. I would highly recommend. More

I have been waiting for a mirror cap to be painted and installed for almost a month at the Cassat dealership. I am having almost zero success communicating with my service rep Rian. He finally got back t installed for almost a month at the Cassat dealership. I am having almost zero success communicating with my service rep Rian. He finally got back to me where he stated he was at a funeral which I am sympathetic to but apparently the job couldn't be handed off to anyone else. I called to voice my concern 3 weeks ago to the Service Department Manager. He was extremely short with me like I was inconveniencing him but promised progress. This mirror cap was supposedly "walked" to the body shop 2 weeks ago and still nothing. It's painting a mirror cap for God's sake. What is the issue?!? I have been a loyal customer for 3 years and have bought 3 vehicles from this dealership and had all my services done here. This experience has soured me to the extent I where I will never do business with Nimnicht again. If you're reading this you can cancel this mirror cap service. I will take my business somewhere else. Simply Ridiculous! More