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Nissan of Cool Springs

Franklin, TN

4.6
2,206 Reviews
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. We proudly serve the William County area of Tennessee, which includes the cities of Franklin, Nashville, Brentwood, Smyrna, and Murfreesboro. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. One way we do this is by regularly running online specials and coupons, which add to the everyday savings provided by Nissan of Cool Springs. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family. At Nissan of Cool Springs, the customer is, and always has been, a number one priority. With a vast selection of both new and pre-owned vehicles, you'll definitely drive away happy in the vehicle of your dreams!
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212 Comtide Court

Franklin, TN

37067

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Showing 2,206 reviews

October 15, 2026

Great people and very helpful in arranging service and transportation, Quick, efficient and clear on repair and service! More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ
October 14, 2026

It was a very good car buying experience. Mr. E Price and Kyle Stewart were very professional, did exactly what they said they would and no surprises. The Dealership handled everything in a v More

by kendj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
E Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2026

I was greeted immediately and given directions of where to wait and enjoy a cup of coffee. The wait time was within the time they stated. Jeremy was the person who serviced my car. Everything was completed More

by GIGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Luvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2026

I brought my vehicle in for regular service. The friendly staff told me when it would be ready and it was! More

by Heidi
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2026

They always offer the best service and ensure clear communication. My Rogue comes back looking as good as new after each service. More

by James Kwon
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brandon Judge
Oct 13, 2026 -

Nissan of Cool Springs responded

Hello James, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2026

Great service the team was all very helpful and friendly as lso the place was clean More

by Barbara l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandan
Oct 13, 2026 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 09, 2026

The people here took great care of my car and was always attentive to making sure I had updates if I needed any. More

by naomi.hopper324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly
Oct 13, 2026 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 08, 2026

Nissan of Cool Springs is very professional and courteous. The communication tools they use keeps customers updated through out the process. Highly recommend them for service. More

by Stu
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Bradon Judge
Oct 11, 2026 -

Nissan of Cool Springs responded

Hi, thank you so much for your positive comments about Nissan of Cool Springs! Thanks again for the recommendation, and have an amazing day! Regards, Mark Hepler (615) 790-2500

October 08, 2026

Service was reasonably quick, efficient, and the car was cleaned upon return. I had an oil change, tire rotation, and alignment. All great! More

by rw.baggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Luvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Nissan of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!  Regards, Mark Hepler (615) 790-2500

October 08, 2026

Top Shelf, very professional and customer oriented. Get in and out quickly for service and awesome attention to detail More

by tomturk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Nissan of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!  Regards, Mark Hepler (615) 790-2500

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