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Nissan of Cool Springs
Franklin, TN
2,238 Reviews
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. We proudly serve the William County area of Tennessee, which includes the cities of Franklin, Nashville, Brentwood, Smyrna, and Murfreesboro.
Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. One way we do this is by regularly running online specials and coupons, which add to the everyday savings provided by Nissan of Cool Springs.
We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
At Nissan of Cool Springs, the customer is, and always has been, a number one priority. With a vast selection of both new and pre-owned vehicles, you'll definitely drive away happy in the vehicle of your dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 2,238 reviews
November 12, 2026
We purchased our Nissan Rogue Sport from this Dealership several years ago as well as a pre owned Toyota Tacoma. We have been loyal customers ever since. The Staff is very friendly and accommodating. We hav several years ago as well as a pre owned Toyota Tacoma. We have been loyal customers ever since. The Staff is very friendly and accommodating. We have our vehicle serviced there on a regular basis and would highly recommend them if you are looking for a new or pre owned vehicle. More
by Immayo
November 12, 2026
Fantastic dealer! From the salesmen E. Price, to the sales mgr, it was a no pressure deal. Once we found the specific car we wanted, it was quick and painless! What a From the salesmen E. Price, to the sales mgr, it was a no pressure deal. Once we found the specific car we wanted, it was quick and painless! What a great experience More
by Capone22
November 12, 2026
Everyone was great and they fixed my problem. Changed my oil and rotated my tires. Good job Changed my oil and rotated my tires. Good job More
by tom4020
Employees Worked With
November 12, 2026
Brandon is an excellent service rep. He kept me informed throughout the entire process. And the service manager Wyatt is very conscientious and cares about the customers. He kept me informed throughout the entire process. And the service manager Wyatt is very conscientious and cares about the customers. More
by BFTD
November 11, 2026
Helpful, pleasant employees, most of time wait is not unreasonable. Ladies room is always clean Safe environment . unreasonable. Ladies room is always clean Safe environment . More
by Carocaill
Employees Worked With
November 10, 2026
Convenient dealership location. Salesperson friendly and easy to talk with and I would work with him again. Dealership management seems to use old school sales techniques that wou Salesperson friendly and easy to talk with and I would work with him again. Dealership management seems to use old school sales techniques that would throw the average buyer off and into unneeded purchases and costs. Advertised prices are not true. Prices depend on cash or financing with caveats. Don’t fall for them adding LoJack, Paint protection, and interior protection as a line item cost. Not needed. Finance Mgr was probably the best sales person I have met in 35 years of buying cars. Fun going toe to toe with him. Don’t fall for the high pressure sales in the finance office for extra warranties. End of the day, I did feel like I got a fair price More
by Linko
November 10, 2026
Our salesman E was great! Super friendly and provided details on our car. Highly recommend Nissan of Cool Springs! Super friendly and provided details on our car. Highly recommend Nissan of Cool Springs! More
by lisabuttrey
November 09, 2026
Was very informed of what was going on and did not take longer than what I was told longer than what I was told More
by mnortonii86
Employees Worked With
November 08, 2026
Service Advisor Jeremy did extra research and discovered a needed repair was under warranty and my payment was promptly refunded. a needed repair was under warranty and my payment was promptly refunded. More
by bruce.ellard
November 05, 2026
Fast, accurate, clean service. Delivered the car back when promised and nicely washed. Thanks team! Delivered the car back when promised and nicely washed. Thanks team! More
by Slambertbike
Employees Worked With
