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Nissan of Cool Springs

Franklin, TN

Overview
Employees
Reviews
Vehicles
4.7
2,120 Reviews
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. We proudly serve the William County area of Tennessee, which includes the cities of Franklin, Nashville, Brentwood, Smyrna, and Murfreesboro. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. One way we do this is by regularly running online specials and coupons, which add to the everyday savings provided by Nissan of Cool Springs. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family. At Nissan of Cool Springs, the customer is, and always has been, a number one priority. With a vast selection of both new and pre-owned vehicles, you'll definitely drive away happy in the vehicle of your dreams!
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212 Comtide Court

Franklin, TN

37067

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Showing 2,120 reviews

August 27, 2022

LJ was great throughout the process. He went above and beyond to help us out. He even personally drove to our house to drop off our vehicle. I would highly recommend using him and the de More

by ptaylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamin "L.J." Jumu
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Aug 30, 2022 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2022

Working with Vincent was easy, fast, and he helped me get the price i wanted without any delays. A great experience! More

by kamudatrain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamin "L.J." Jumu, Vincent Stokes
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Aug 30, 2022 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2022

Great people, very friendly and great service, definitely will buy here again in the future More

by Tntank01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric G. McGinnis, Lamin "L.J." Jumu
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Aug 30, 2022 -

Nissan of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 26, 2022

This is the way car buying should be! Quick, easy, stress free, and a friendly atmosphere! More

by Danfb50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stokes
Report | Print
Aug 29, 2022 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels! Best Regards, Amber Amarx (615) 861-8514

August 26, 2022

Great experience. Cameron newton helped us find what we were looking for put didn’t pressure us into a fast decision. More

by Jaimes Tuttle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2022 -

Nissan of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care! Best Regards, Amber Amarx (615) 861-8514

August 25, 2022

Vince and the team were super easy to work with and we were able to come to an agreement about a trade-in in very little time. More

by reberry82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Stokes
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Aug 29, 2022 -

Nissan of Cool Springs responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Nissan of Cool Springs we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again! Best Regards, Amber Amarx (615) 861-8514

August 25, 2022

Vincent was friendly and did a great job helping us with the purchase of our car More

by dcorry73
Recommend Dealer
Yes
Employees Worked With
Vincent Stokes
Report | Print
Aug 29, 2022 -

Nissan of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Best Regards, Amber Amarx (615) 861-8514

August 25, 2022

The dealership is always clean and the employees are very friendly. Someone always meets me with a smile and asks how they can help. More

by Adamlane#1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gareth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Roundy, Matthew Harmon, Vincent Stokes
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Aug 28, 2022 -

Nissan of Cool Springs responded

Hello there! Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

August 25, 2022

Great place! ! Hey build good healthy relationships which is key to success and respect! Definitely a good spot!! More

by Smoothmoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Stokes
Report | Print
Aug 28, 2022 -

Nissan of Cool Springs responded

Hello there! Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

August 25, 2022

I bought car through LJ. He is very helpful and doing the best at customer service More

by rambe2004
Recommend Dealer
Yes
Employees Worked With
Lamin "L.J." Jumu
Report | Print
Aug 28, 2022 -

Nissan of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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