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Nissan of Cool Springs
Franklin, TN
2,120 Reviews
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. We proudly serve the William County area of Tennessee, which includes the cities of Franklin, Nashville, Brentwood, Smyrna, and Murfreesboro.
Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. One way we do this is by regularly running online specials and coupons, which add to the everyday savings provided by Nissan of Cool Springs.
We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
At Nissan of Cool Springs, the customer is, and always has been, a number one priority. With a vast selection of both new and pre-owned vehicles, you'll definitely drive away happy in the vehicle of your dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 2,120 reviews
August 07, 2022
Great place to service your car. The staff was very helpful and worked on our schedule. The staff was very helpful and worked on our schedule. More
by Bruce.madsen
Employees Worked With
Other Employees :
Mack Allen, Lance Carney, Darius Fields, France Champassak
August 05, 2022
Purchased a new 2022 Pathfinder for my wife. Super friendly and knowledgeable staff! Great experience! Super friendly and knowledgeable staff! Great experience! More
by 2022Pathfinder
July 15, 2022
From the moment we got there, he attended to us immediately. He was very patient and helpful, and he made our car buying experience go very flawlessly. immediately. He was very patient and helpful, and he made our car buying experience go very flawlessly. More
by yearlepe22
Employees Worked With
July 14, 2022
This is the worst dealer EVER! Mark helper is a terrible manager and I will never come back. 4 plus hour waits for a oil change and the way he talks to his employees infront of cus Mark helper is a terrible manager and I will never come back. 4 plus hour waits for a oil change and the way he talks to his employees infront of customers is so rude and unprofessional! The advisor I was working with was being helpful and kind and this so called “manager” came over to rudely talk to him in front of me. I was taken back by how he spoke to his employee in front of me. I’ve bought many Nissans from this store and have had all my services here but I will never come back if that’s how this company allows management to talk to employees especially with customer ears listening. Disgusting!! More
by seer.strays_0l
Employees Worked With
Mark Hepler
July 11, 2022
The saler there Cameron is very responsible and checks with me several times to see if my new car works well after sold me the car. It’s not my first time to communicate with vehicle salers, but he is the with me several times to see if my new car works well after sold me the car. It’s not my first time to communicate with vehicle salers, but he is the best one I have met so far. This also helped to leave me a good impression about Nissan Cool Spring. More
by Chunzhusong
Employees Worked With
July 11, 2022
These guys are totally lost! I bought a new vehicle and they can not get a new tag. They cannot keep their appointment schedules. I could go on and on… I bought a new vehicle and they can not get a new tag. They cannot keep their appointment schedules. I could go on and on… More
by Doug B.
June 23, 2022
Bishoy was a fantastic salesman and found me the perfect car for what I needed and more! car for what I needed and more! More
by loganmichaelhuber13
