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Nissan of Cool Springs

Franklin, TN

4.8
2,110 Reviews
Call Dealership (615) 953-9767
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212 Comtide Court

Franklin, TN

37067

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2,110 Reviews of Nissan of Cool Springs

July 01, 2021

James was great to work with. The dealership was honest and kept to their word when making the deal. My only feedback is they were very hard to get ahold of after the deal to work out finance details. More

by jordanz13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Lewis, James Haynes
Report | Print
Jul 05, 2021 -

Nissan of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to James here at Nissan of Cool Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 30, 2021

Amazing and patient with everything they did. They showed me a bunch of different vehicles and let me test drive a few that lead us to the vehicle we got now More

by dawilson09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Fields
Report | Print
Jul 05, 2021 -

Nissan of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Regards, Mark Hepler (615) 790-2500

June 30, 2021

Excellent customer service, friendly & personable. Listened to my wants and needs then met them More

by Chelsallen93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim "Good Guy" Campbell, John Morris
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Jul 05, 2021 -

Nissan of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Regards, Mark Hepler (615) 790-2500

June 29, 2021

This dealership went above and beyond to get me in this beautiful car..I love it! Thank you Darius Fields and your team for everything! More

by Natasha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Fields, Brandon Alexander
Report | Print
Jul 05, 2021 -

Nissan of Cool Springs responded

Hi Natasha, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514

June 29, 2021

Darius was outstanding. His customer service and Darius was outstanding. His customer service and professionalism was Impeccable. He was honest and trustworthy with the process. Nissan Franklin THE More

by dennis.kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Lewis, Eric Roundy, Darius Fields, Michael Harshberger, John Morris
Report | Print
Jul 05, 2021 -

Nissan of Cool Springs responded

Hi Dennis, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Regards, Mark Hepler (615) 790-2500

June 29, 2021

Communication and helping you understand the process step by step More

by mariogriffin93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Fields
Report | Print
Jul 05, 2021 -

Nissan of Cool Springs responded

Hi Mario, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Regards, Mark Hepler (615) 790-2500

June 28, 2021

Zach was extremely helpful. He provided honest answers to our questions and was looking out for a car he knew we would love! More

by scottiklecka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Marchese
Report | Print
Jun 28, 2021 -

Nissan of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to Zach here at Nissan of Cool Springs! We look forward to your next visit! Take care!

June 27, 2021

Professional, knowledgeable, welcoming, painless process. James and Michael were thorough - we appreciated their care. More

by Waddieone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Haynes, Michael Harshberger
Report | Print
Jun 28, 2021 -

Nissan of Cool Springs responded

Hi, we are very happy we could provide you with a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

June 27, 2021

This is our 3rd time purchasing from this dealer and they always go above and beyond! We will def be back! Bishoy is awesome! More

by montaguelauren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stacy, Bishoy Rizk
Report | Print
Jun 28, 2021 -

Nissan of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bishoy here at Nissan of Cool Springs! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care! Best Regards, Amber Amarx (615) 861-8514

June 26, 2021

Zachary was so professional and helpful. I highly recommend buying a car from him! The other staff members were also super amazing, they made buying a car easy More

by Nicole.Marchese05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Woods, Eric Roundy, Brandon Alexander, Zachary Marchese
Report | Print
Jun 28, 2021 -

Nissan of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Amber Amarx (615) 861-8514

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