Nissan of Elk Grove

excellent customer service on Mr. Tommy and John Brooks i just want to say that tommy davis and john brooks the way they treat me god bless them their excellent customer servicewill make us come back to t i just want to say that tommy davis and john brooks the way they treat me god bless them their excellent customer servicewill make us come back to the dealer great people at elk grove nissan god bless you guys from khalida j ahadzadah 925-421-4786 More

Awesome We went in looking for a Nissan Rogue Sport, but our sales rep explained the difference of a sport to a regular Rogue. We ended up loving the Rogue! H We went in looking for a Nissan Rogue Sport, but our sales rep explained the difference of a sport to a regular Rogue. We ended up loving the Rogue! He found the color we wanted and the type. Also he was able to get our payment price as low as possible! More

Second time buyer - ripped off again I bought a car in 2012, the first APR I was given was 8.99%, when it was time to sign, the finance guy (who is now a manager), tried to sell me a mech I bought a car in 2012, the first APR I was given was 8.99%, when it was time to sign, the finance guy (who is now a manager), tried to sell me a mechanical breakdown insurance, and I bought it. After adding it, my APR suddenly went to 2.99%, I was excited at the moment, but as I got thinking, I realized he fooled me. I went back and cancelled the policy after reading the fine print. I recently went in to this dealership to buy/lease a SUV. Horrible experience, salesperson makes wrong claims and uses tactics to just sell or "oversell" a car. Fiance guy rushes you to make all the signatures and then goes over the payments with you. We didn't like the car we bought because we were told incorrect information. After trying to exchange it, we even called John Driebe, and he tried to help but did not help enough. We were rushed to make an exchange on the 5th day, and they still ended up stealing the money from out pockets and leaving us unsatisfied. WE WILL NEVER RETURN to this dealer again. Horrible sales tactics, sales persons do not know their product and worst of all, you are RUSHED. The worst part is when you are rushed to complete a dealer rater review and give 5 stars before you even buy the car. Please go to either Toyota of Elk Grove or if you really like Nissan's, stay away from this place and go to Folsom, they will take care of you. More

Was very painless took care of us completely Very helpful. Very courteous to our whole family will be back again!saleman Yang was funny and very very . Come them soon you won’t be disappointed! Very helpful. Very courteous to our whole family will be back again!saleman Yang was funny and very very . Come them soon you won’t be disappointed! More

Top notch service I was going to buy a Toyota, my son told me to check out the Rogue before making a decision. Drove the Rav 4 and it’s reslly nice. Went to nissan and I was going to buy a Toyota, my son told me to check out the Rogue before making a decision. Drove the Rav 4 and it’s reslly nice. Went to nissan and test drove Rogue and I like the style and handling, but the biggest difference really was the service. Khan and Warren took the time, they were very patient and willing to help. I think cars are cars, you do your service and they will be fine but great customer service changes the whole experience. Knowing that if you needed help they will be there for you is such a great feeling that we even paid more for the Rogue. To sum it all up, thank you... More

New car! we went to Elk Grove Nissan And has an excellent experience. It was very quick and easy from start to finish. Great job everyone. Thank you! we went to Elk Grove Nissan And has an excellent experience. It was very quick and easy from start to finish. Great job everyone. Thank you! More

Great customer service I just purchased my Challenger car with Jose Padilla, his a very nice person and he gave me great service! He was very helpful! Thank you Nissan! I just purchased my Challenger car with Jose Padilla, his a very nice person and he gave me great service! He was very helpful! Thank you Nissan! More

Great customer service Jose Padilla went in to purchase a car he was very professional and took his time to help me find the car I was looking for he is a very patient perso Jose Padilla went in to purchase a car he was very professional and took his time to help me find the car I was looking for he is a very patient person as well I recommend coming to him if you going to purchase a car at Nissan More

My Rogue Good service and good prices. Very beautiful nice and kind gave up water and coffee very patient and very helpful with the car and let us test drive Good service and good prices. Very beautiful nice and kind gave up water and coffee very patient and very helpful with the car and let us test drive the car More

Amazing salesman! Jose is a very nice and patient salesman! Made me feel like the option was completely mine on which car and didn’t try to sell me on something he thou Jose is a very nice and patient salesman! Made me feel like the option was completely mine on which car and didn’t try to sell me on something he thought I would like! Amazing salesman would highly recommend him! More