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Nissan of Elk Grove - Service Center

Elk Grove, CA

4.7
427 Reviews

427 Reviews of Nissan of Elk Grove - Service Center

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March 18, 2023

Peter is an amazing person. I love working with him definitely coming back see you soon. More

by M3m0.332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enith Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ryan Driebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Luiz, Maria Angulo, Gianna Stellato
Mar 20, 2023 -

Nissan of Elk Grove responded

Thank you for sharing your 5-star review with us! We are so glad that Peter was able to help you and give you such great service. It's so important to us to give our clients the best service. We look forward to a long-lasting relationship!

February 24, 2023

Coming to Nissan of Elk Grove, we trust this place, the car is beautiful, the quality and price is very reasonable, the customer service here is very polite and cheerful. My family often comes here every t More

by Phuong Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khanh Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Nissan of Elk Grove responded

Phuong, Thank you for sharing your 5-star review with us! We are so happy that Khan was able to help you and give you such great service. It's so important to us to give our clients the best service and we are glad that you were able to see that. Wishing you many happy miles!

November 30, 2022

Jack is the best. Whenever I have questions, he's always so friendly, knowledgeable, and responsive. Five star customer service skills. More

by Jeekydoe112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Nissan of Elk Grove responded

Thank you for sharing your 5-star review with us! We are so glad that Jack was able to help you and answer all of your questions. We just love working hard to give each and every one of our clients the best customer service. Wishing you many happy miles!

July 12, 2022

Took my car in for service and my advisor Travis was awesome. Great communication and got me in and out in a timely manner. Very happy with the level of service I received. More

by Logan Carroll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Mancera
Jul 13, 2022 -

Nissan of Elk Grove responded

Logan, Thank you for taking the time to share your 5-star review with us! We are so glad that you had such a positive experience with Travis. We love to make sure our customers are always taken care of. We look forward to being here for all of your Nissan needs!

June 14, 2022

Excellent customer service, friendly, knowledgeable. Haley went out of her way to ensure we were taken care of. More

by aterhe1500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley Leming
Jun 15, 2022 -

Nissan of Elk Grove responded

Thank you for your 5-star review! We are so glad that you had a positive experience with Haley. We love making car buying simple for all of our clients. Happy motoring! :)

April 20, 2022

Good service to my friends family and compadres good people fried and compressive nice atención More

by JOSEAVILA890
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Angulo
Apr 20, 2022 -

Nissan of Elk Grove responded

Jose, Thank you for the 5-star review! We love having you as a customer. Until we see you next!

February 11, 2022

Have bought three new Nissans since 2013 at this dealership and had all services performed there, passing three dealerships and driving an hour and a half round trip each time we do... This is just More

by kevshawnandkatie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Tsui
Feb 11, 2022 -

Nissan of Elk Grove responded

Thank you so much for your loyal business! We are so happy to hear you've had such wonderful experiences with our team. We truly love being here for all our clients and making things simple. Until we see you next!

May 15, 2021

I have never had customer service like this they took care of me like family . I am literally smiling ear to ear . Thank you so much . More

by Shaneece Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khanh Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jambert Corpus, Mitchelle Soneja, Jada Ellison
May 17, 2021 -

Nissan of Elk Grove responded

Shaneece, It was a pleasure serving you! We truly value you as a client and look forward to the relationship ahead. Happy motoring!

April 10, 2021

Greatly appreciate and commend John Ryan Driebe my service advisor for today. Professional, kind, welcoming, felt comfortable being at his desk. Very smart, talented advisor. More

by Ciana4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ryan Driebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Nissan of Elk Grove responded

Ciana, Thank you for the 5-star review of John Ryan. I'm so glad he provided a kind and welcoming environment during your time here. If you need anything, don't hesitate to reach out to us. Happy motoring!

January 15, 2021

Jeremy is great!! He listened to all my concerns about my vehicle and wrote all the notes down for the tech guys. I recommend if you need to take your vehicle in for service ask for Jeremy. More

by Rdra21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Escamilla, Jeremy Ferguson
Jan 18, 2021 -

Nissan of Elk Grove responded

Thank you for the opportunity to earn your business! We are thrilled you had such a great time with Jeremy. If you need anything, we are just one call away.

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