Nissan of Torrance

Always quick and responsive - fit me in right away. Always finish on time. Nice people. Always finish on time. Nice people. More

I took my Altima in for an oil change and was greeted by Jimmy very friendly and knowledgeable!! I will return soon happy holidays Nissan of Torrance!!!! Jimmy very friendly and knowledgeable!! I will return soon happy holidays Nissan of Torrance!!!! More

I went for maintenance and tire repair. Was told my tires needed replaced. One of the tires has a nail in it. That tire was put back on my car. When I purchased the car on 2022 brand n Was told my tires needed replaced. One of the tires has a nail in it. That tire was put back on my car. When I purchased the car on 2022 brand new I also purchased tire maintenance and road side assistance. Told the representative about the package and he said I had to buy my tires and I would get reimbursed. I asked him who was going to reimburse me and he said he did not know. I spoke to the representative that sold me the package and she verified what I was telling the other representative. They refused to honor the contract I purchased and put the tire with the nail in it back on my car. I spoke to consumer affair and they agreed the tire supposed to be replaced and they will call the dealer. As of today it has been over a month and no one has called me to replace the tire. Spoke to consumer affair again and she said she was under the impression that the tire was fixed and the she would call the dealer again. Still no call from them. I do not have to purchase tires at 365.00 each when I purchased the maintenance package. What is the package for. More

It was a rocky beginning when we arrived and the car we wanted was sold the day before, however, I want to commend the general manager, Jesus Rosales. He actually came out to us and apologized. He was so g wanted was sold the day before, however, I want to commend the general manager, Jesus Rosales. He actually came out to us and apologized. He was so genuine that we returned the next day and he took care of us personally. Liliana explained all the details and put our financial package together. Jose Enriquez was a ball of joy! Such a nice man. He and another young salesman took pictures of us and had us ring the bell. Because of Jesus' leadership and personal care, we left with a brand new Nissan Rogue SV that we are absolutely in love with. He even called us a couple of days later to check on us! While we felt we were given a great deal, it was the stellar customer service that made the difference! They put people over their product. We will definitely return for future purchases for our son in college and our family. Again, thank you from the bottom of our hearts. Thank you Jesus for being an awesome leader! More

Always a great experience with Richard Burns as my service advisor. I can always count on him to explain what I need and why as well as how long it should take. service advisor. I can always count on him to explain what I need and why as well as how long it should take. More

Nissan Torrence is great place to service your vehicle! I love it! They’re friendly! I love it! They’re friendly! More

Marcell has done an excellent job with helping me get my Nissan back on the road, he was friendly and very knowledgeable… Nissan back on the road, he was friendly and very knowledgeable… More

This Dealer cares about their clients and the kind of cars they drive. Jimmy was very professional and caring. He explained to me what my car needs and how long the repairs would take which was right on cars they drive. Jimmy was very professional and caring. He explained to me what my car needs and how long the repairs would take which was right on time. So far I'm very satisfied with the work and the wait time. More

Service was fine but when I asked for a ride/shuttle ride, I was told no rides for oil change customers. Oil change took longer than expected at around at least two hours ride, I was told no rides for oil change customers. Oil change took longer than expected at around at least two hours More

From start to finish, I had a great experience from reception when I called in to when I pulled in the parking lot. To having the service completed. Great service. Great job. reception when I called in to when I pulled in the parking lot. To having the service completed. Great service. Great job. More