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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
2,807 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,807 reviews

October 31, 2024

Everyone I encountered at my time there was super friendly and dealership was very clean. More

by GIGIO0074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 31, 2024

Everyone at Nissan of Torrance treats me like a VIP. Every time I walk in the dealer they greed me with my name. I never had this kind of experiences at any other car dealerships in my life. More

by CyberNoise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysan Sassani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandez Jones
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Nov 05, 2024 -

Nissan of Torrance responded

Hello, thank you for the excellent feedback. At Nissan of Torrance you are a VIP. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 31, 2024

Richard was very helpful and thuroughly explained what could be the issue with my car. Also follows up and communicates well. More

by JADADEAN1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Nissan of Torrance responded

Thank you again for taking the time to let us know how we did. We are happy to hear that Rick communicated well with you. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 30, 2024

Jimmy was very friendly and helpful! ! Great customer service. Will return for another oil change!! More

by ROSEANNA1MCLUCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Nissan of Torrance responded

Hi Roseanna! Thank you so much for your positive feedback! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 29, 2024

Sales service was great - but with only one person doing paperwork I had to wait 2 hours to get the deal signed. That’s my only complaint. The wait time was way too long More

by FAXBAHR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysan Sassani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Navarrete
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Nov 01, 2024 -

Nissan of Torrance responded

Hello, we sincerely apologize for the inconvenience of having to wait to get into finance after your deal was made. We understand that your time is invaluable, and we appreciate your patience. Our goal is to provide excellent customer service, and we regret that we fell short. We have addressed this issue with our team to ensure that future customers don't experience similar delays. We are glad to hear that everything else about your visit went great. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 29, 2024

Muy amabres todo su personal y a la. hora de alguna duda saben muy bien como aclararla More

by Lidia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Nissan of Torrance responded

Hola Lidia, muchas gracias por sus excelentes comentarios sobre su reciente experiencia con nuestro departamento de servicio. Estamos aqui para lo que se le ofresca. Hasta la proxima, se cuida! Saludos Hamables, Elizabeth Reyes Gerente de Relaciones al Cliente

October 29, 2024

Rick Burns has always been very professional, courteous and helpful. Compared to other dealership advisers,, he’s been the best. More

by vicarizpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Nissan of Torrance responded

Hello, thank you so much for your high rating! Reviews like this give us motivation and help us ensure we provide high-quality care. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 28, 2024

Excellent customer service by Richard Burns. He has great attention to detail. Always a pleasure to bring my car to him. He takes good care of his customers. Thank you. More

by MKELSEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 28, 2024

The team serviced my vehicle and made sure it was vacuumed, washed, and ready to hit the road again. More

by MARCUSMOSSETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Nissan of Torrance responded

Hello Marcus, we're so glad that we were able to go above and beyond your expectations! It is our top priority to deliver your vehicle in tip top condition. Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 27, 2024

Serviced my 2016 altama and was very pleased with the customer service and I'm ready for a trade in More

by Gerald Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Nissan of Torrance responded

Hello Gerald, thank you; we appreciate your excellent feedback! Our team would be happy to assist you with the trade in process and the purchase of your new vehicle. Please contact us directly so that we can further assist you. We look forward to hearing from you soon. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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