Nissan of Tustin
Tustin, CA
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This my 3rd new car from nissan of Tustin in just over 4 years. I love my Ariya 2023; I took her to à wash, charging, and à parking ticket for no front plate...lol years. I love my Ariya 2023; I took her to à wash, charging, and à parking ticket for no front plate...lol More
Gisell was great in helping me with my purchase of my new Nissan Ariya. They walked me through the different features and made my experience really easy. Not pushy and aggressive; just smooth and helpful. Nissan Ariya. They walked me through the different features and made my experience really easy. Not pushy and aggressive; just smooth and helpful. More
Very nice place. Professional, competent, friendly, responsive. Service for my Murano has always been done professionally. Have leased electric Ariya. Everyone was Professional, competent, friendly, responsive. Service for my Murano has always been done professionally. Have leased electric Ariya. Everyone was very competent and kind. More
All staff are helpful, courteous, and customer friendly. I called with concerns from another dealership experience. They accommodated my needs and sold me the new Ariya Premiere model I had reserved. They f I called with concerns from another dealership experience. They accommodated my needs and sold me the new Ariya Premiere model I had reserved. They flew me in from out of state, provided transportation from the airport, matched my financial requirements, made sure they answered all my questions and patiently set me up with all necessary documents. I've already had the check-in phone calls and texts to follow up. I highly recommend this dealership, they aim to please, with well as a team and respect their customers!! More
I loved that this was a "no pressure" sale. I loved that our primary salesperson (Jonathan) worked closely with Tyler and Chris and that they could help us and support Jonathan when we had que I loved that our primary salesperson (Jonathan) worked closely with Tyler and Chris and that they could help us and support Jonathan when we had questions on Jonathan's time off. Ramon was great too! A 100% positive experience. I wrote a nice Yelp review. More
Service dept is great. Wasn't too happy with our Sentra trade-in 5 yrs ago and super high interest rate. We suffered a 5 yr high car payment at a high interest rate. You ne Wasn't too happy with our Sentra trade-in 5 yrs ago and super high interest rate. We suffered a 5 yr high car payment at a high interest rate. You never dropped our interest rate after a year as you had promised. No surprise as all dealers feed you that line , whatever happened to real honest auto transactions. We've owned several Nissans too. 310GX, Pathfinder Sentra, then two Altimas. After 20yrs! of being loyal to Nissan, no loyalty thrown back our way !!! More
Working with service rep Carl has given me a greater appreciation working directly with the dealer. He is consistent, goes above and beyond, and always delivers the facts and helps me make the right cho appreciation working directly with the dealer. He is consistent, goes above and beyond, and always delivers the facts and helps me make the right choices for me. He continues to exceed expectations and I am grateful to him. More
They are a very nice dealership to work with. We have purchased several cars from them and always been happy. Jared Garcia-Kessler is amazing and we have never had better service than with him. H We have purchased several cars from them and always been happy. Jared Garcia-Kessler is amazing and we have never had better service than with him. He is knowledgeable, respectful, friendly and one of the best service advisors we have ever had and that is including advisors at BMW, Lexus, Acura, Chevy and Toyota. He is amazing and such a nice guy. We drive a long way to come to Tustin Nissan and it is so worth it to have Jared be our service advisor. He is a 5 star employee for sure and should be commended for a job well done!!! More