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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,230 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,230 Reviews of Norm Reeves Ford Superstore

February 16, 2021

Excellent service from Tony Ybarra. Kept me abreast of findings as his mechanic checked out problems I had with my car for servicing. Explained results to me. More

by dixie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ybarra
Feb 16, 2021 -

Norm Reeves Ford Superstore responded

We are very happy we could provide you with a positive experience, and we hope to be of service to you again in the future.

February 16, 2021

Great people that work great together. Jorge and Benjy put customers first and enjoy there jobs and the people that they meet. Thanks for everything Sincerely Lee and Glenda Thomas More

by latedropper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez, Benjy Brown, Francisco De La Paz
Feb 16, 2021 -

Norm Reeves Ford Superstore responded

Thank you for the great review and rating! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else.

February 16, 2021

Miles is very professional. He answered all my questions and helped me with my purchase of a Ford Explorer. Thanks Miles for your great service! More

by Maria Ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Phillips
Feb 17, 2021 -

Norm Reeves Ford Superstore responded

Congrats on your Ford Explorer, Maria! We appreciate the awesome feedback and 5-star rating and hope we can be of service to you again. Have a great day!

February 15, 2021

Jorge and Manny has always made sure our expectations were met . Both very professional and pleasure doing business at norm reeves Ford. Possibility of purchasing another vehicle within year or so More

by Gabevflores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez, Manny Mendez
Feb 15, 2021 -

Norm Reeves Ford Superstore responded

We appreciate you taking the time to leave such a positive review. Congrats on our purchase, and we look forward to seeing you again.

February 14, 2021

Awesome service from service writer and technician extremely communicative and transparent throughout the entire process I would definitely recommend anyone to this dealer in the future More

by Makaylahernandez88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernabe Campoz, Jose Torres
Feb 15, 2021 -

Norm Reeves Ford Superstore responded

Thanks for the awesome review! We work hard to meet the expectations of our customers, and we’re thrilled to hear we provided you awesome service visit. We hope to see you again!

February 14, 2021

Service advisor Rafael Gonzales-moran gave excellent customer service. I really appreciated his response and concern towards my needs. He kept with each step along the way. More

by LCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzalez-moran
Feb 15, 2021 -

Norm Reeves Ford Superstore responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

February 13, 2021

Mr. Tony Ybarra handled my Lincoln Town car problems for years and I will certainly soon have all the work done he recommended Sig Gergens More

by s.gergens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ybarra
Feb 15, 2021 -

Norm Reeves Ford Superstore responded

We appreciate the great feedback and rating, thanks for sharing!

February 13, 2021

Very professional and helpful from the time of calling and making the appointment to dropping the car off. I did feel like my car was kept longer than it should have been from Friday am to it was ready Tu More

by geetay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Noun
Feb 15, 2021 -

Norm Reeves Ford Superstore responded

Thanks for the 5-star review and feedback! We look forward to being of service to you again in the future!

February 12, 2021

I went to the Service department for my car to get looked at due to a check engine light being on. The service that I got from the technician at the service department was awesome. He kept me informed and up More

by Prietaci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales
Feb 12, 2021 -

Norm Reeves Ford Superstore responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Have a great day!

February 12, 2021

We've purchased several cars at NRF & they're great! This time around, Bryan, David & Manny were exceptional! I'm happy to highly recommend this dealership. More

by bnjhantula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sotelo, David Pulido, Manny Mendez
Feb 12, 2021 -

Norm Reeves Ford Superstore responded

Thanks for the glowing 5-star review and recommendation! Congrats on your new car purchase, we hope you enjoy it. Take care until next time!

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