Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,376 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Contact Dealership
View Awards

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 10,376 reviews

July 03, 2025

thanks to susanna i got my dream car love it she have good customer service nice and helpful More

by jaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Dream cars deserve dream service. Glad Susanna hit the mark! Enjoy every minute behind the wheel, and drop by if you ever need anything else.

July 03, 2025

Hands down to Susanna Yim. I had the fastest and least stressful car buying experience I’ve ever had. I contacted Susanna and within 10 min of negotiations, A great deal i cou More

by David O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Fast, easy, and fueled by Susanna’s expertise—that’s our winning trifecta! Thanks for trusting us with your purchase, and congrats on the smooth deal, David.

July 03, 2025

Susanna Yim is professional, courteous and accomodating. She assisted me in the purchase of a quality product. She doesn't hard sell. More

by Richard V Cassman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Professionalism without the hard sell—that’s Susanna’s secret sauce! Thanks for noticing, and congratulations on your purchase.

July 03, 2025

Susanna is very nice helpful and funny sale person she help me on my suv good customer service she the person to go to when u want to buy are lease a car are suv More

by Macias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Susanna is always ready to share a laugh or lend a helping hand. Thanks for highlighting her superstar service. Enjoy your new SUV, and feel free to tag us in any pictures of it.

July 03, 2025

This is my second Civic assisted by Susanna Yim. She makes the process a real pleasure. More

by Richard V Cassman
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

A second Civic and still smitten—now that’s loyalty! ❤️ Susanna is honored to be part of your Honda journey. Thanks, Richard, and enjoy!

July 03, 2025

Susanna is very helpful lady go get ur car from her she help me out More

by amelia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Amelia. Susanna’s giving you a virtual high‑five! We love hearing that she made your experience easy. Wishing you endless smiles on the road ahead.

July 03, 2025

Got my nice suv. Susanna was nice and helpful to me and my family we pick out what we want color and all that ks More

by Lupe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 03, 2025

Large inventory of cars multiple ways to finance an automobile through a diverse financial network addressing different credit levels More

by ale.canister
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Atienzo
Report | Print
July 03, 2025

Jeff was responsive and acted swiftly. He got us in and out with the car my son wanted. Finance was responsive and pleasant to work with as well. Jeff was the main reason we decided to wor More

by nghiaandnhu
Recommend Dealer
Yes
Employees Worked With
Jeff Aoki
Report | Print
July 03, 2025

Miguel Cabrera took good care of me, he has great customer service skills and the service work was done in a timely manner. More

by Macpadilla662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Wong
Report | Print
Jul 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Miguel will be so pleased to hear he's earned your 5-star seal of approval! It's nice to hear he could deliver timely service with a smile. That's his M.O. Thank you so much, and please feel free to request Miguel next time.

1
2
...
1038