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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,296 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,296 reviews

August 10, 2010

I was able to get a great deal with fast and very friendly service! They layed out all the details and answered all my questions thoroughly! As soon as we drove up we were greated by our sales man Al More

by JennynSonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Gunkut
Aug 11, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, JennynSonny, and congrats on your new purchase! I'm glad you had a good experience with Alex at Norm Reeves Honda. Please be sure to let us know if you have any further questions or if there is anything we can do to further assist you! Check us out on Facebook and Twitter. We have additional savings exclusively for our followers. www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Thank you, Brad Mugg - General Manager 562-345-9100 bmugg@normreeves.com www.normreeveshonda.com

August 06, 2010

To be honest, everyone that I have met at this dealership was very cordial and friendly. Even when there were some misunderstanding along the way, things were handled properly and in a timely manner. This wa More

by babirat24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hammad Siddiqui
Aug 06, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, babirat24! We appreciate your feedback in this 5 Star Review. I'm glad you had a great experience with us despite some misunderstanding along the way. Please let us know if we can be of further assistance. Check us out on Facebook and Twitter for additional savings! www.twitter.com/normreeveshonda www.facebook.com/normreeveshonda Regards, Brad Mugg - General Manager 562-345-9100 bmugg@normreeves.com www.normreeveshonda.com

August 06, 2010

If there is anyone who is looking to buy a Honda car, this is the dealership to go to. They have great customer service! I did not feel in any way pressured to buy a car. Thanks Hammad for taking the tim More

by babirat24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hammad Siddiqui
Aug 06, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Hammad was delighted to have the opportunity to assist you. We are so pleased too see you had a great first time car buying experience with us at Norm Reeves Honda. Please let us know if you have any questions or if there is anything else we can do to assist you further. Check us out on Facebook and Twitter. We have exclusive specials for our followers. www.twitter.com/normreeveshonda www.facebook.com/normreeveshonda Regards, Brad Mugg - General Manager 562-345-9100 bmugg@normreeves.com www.normreeveshonda.com

August 04, 2010

I got my Honda Civic last Sunday, 01 August 2010. I was so fortunate to have Mark assist me find the right car with the right price despite my being "upside down" on my trade. Rich the Finance guy also mad More

by artsam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales - Mark / Finance - Rich
Aug 04, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Hello, artsam! Thank you for being such a valued customer of Norm Reeves Honda - we greatly appreciate your business and we'd like to congratulate you on your Honda Civic! Please feel free to stop in or give us a call should you have any further questions or if there is anything we can do to further assist you. We invite you to join us on Facebook and Twitter. We always have exclusive specials going on for our followers. www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Thank you, Brad Mugg - General Manager 562-345-9100 bmugg@normreeves.com www.normreeveshonda.com

August 04, 2010

Excellent customer service. All staff members were very nice. I did not feel any sales pressure at all. Avery was very knowledgeable and helpful through the sales process. This is the first time I have pur More

by fspunkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Richey
Aug 04, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this wonderful 5 Star Review, fspunkin! We appreciate all your feedback and we are delighted that you are happy with your decision to purchase a Honda from us at Norm Reeves Honda in Cerritos! Avery was glad he had the opportunity to assist you and he will be thrilled to see this review you posted! Come check us out on Facebook and Twitter. We have exclusive specials for our followers only! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-345-9100 bmugg@normreeves.com www.normreeveshonda.com

August 03, 2010

I purchased Accord from Herb, and he was friendly and helpful. I would recommend him to others. Also, Rich in Finance office was very helpful, too. He pointed out Graduate Program that I might be eligib More

by gomakim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Ratcliff, Rich D'Agostino
Aug 04, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, gomakim! We appreciate you for taking the time to write this review for Herb and Rich at Norm Reeves Honda in Cerritos! Congratulations on your Honda Accord! Thank you for the recommendations and be sure to let us know if you have any further questions or if there is anything else we can do to assist you. Come check us out on Facebook and Twitter, as we have more ways to save you money! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager bmugg@normreeves.com www.normreeveshonda.com

August 03, 2010

We found a car we loved and agreed on a price. After on week they complained they were unable to get financing as agreed and wanted another 2K down. We went back with 1K and after a 4 weeks they were unabl More

by RCJadeComp
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan,Belinda,Kathy,Judy,Ralph
August 03, 2010

Excellent customer service. All staff members were very nice. We worked with Linda Ly and Adil Khan. We did not feel any sales pressure at all. We had our initial communication with Linda Ly via email and More

by snakhuda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adil Khan and Linda Ly, Adil Khan
Aug 03, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, snakhuda! We are so delighted to see you are happy with your decision to purchase a Honda at Norm Reeves Honda! Thank you for the recommendations and please let us know if we can be of further assistance. We also invite you to check us out on Facebook and Twitter, as we have additional savings exclusively for our followers. www.twitter.com/normreeveshonda www.facebook.com/normreeveshonda Regards, Brad Mugg - General Manager 562-345-9100 bmugg@normreeves.com www.normreeveshonda.com

August 02, 2010

Jose in the internet department was awesome. After calling about 10 other dealers, he not only gave me the best price but had great customer service. He was very accommodating with our schedules and More

by typethat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose M.
Aug 03, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Hello typethat! Thank you so much for taking the time to post this 5 Star review about Jose! He will be so pleased to see this review and I know he was glad to have the opportunity to assist you. Please let us know if we can be of any further assistance. We look forward to seeing you again in the future! Come check us out on Facebook and Twitter. We have exclusive specials for our followers. www.twitter.com/normreeveshonda www.facebook.com/normreeveshonda Regards, Brad Mugg - General Manager 562-345-9100 bmugg@normreeves.com www.normreeveshonda.com

August 02, 2010

Phil is extremely friendly, enthusiastic, and patient! Phil is extremely friendly, enthusiastic, and patient! He was especially helpful & considerate of my mom who speaks broken English. He happily and More

by jhsong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil Byrd
Aug 03, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new car, jhsong! Thank you for being a valued customer and taking the time to post your feedback about your experience with Phil at Norm Reeves Honda. Phil was glad to have the opportunity to assist you and your mother and we all look forward to seeing you both again in the future! Please let us know if you have any questions or if there is anything else we may do to assist you. Please become our follower on Facebook and Twitter. We have so many ways to save you money just by becoming a follower! www.twitter.com/normreeveshonda www.facebook.com/normreeveshonda Thank you, Brad Mugg - General Manager 562-345-9100 bmugg@normreeves.com www.normreeveshonda.com

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