
Norm Reeves Honda Superstore Cerritos
Cerritos, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I was able to get a great deal with fast and very friendly service! They layed out all the details and answered all my questions thoroughly! As soon as we drove up we were greated by our sales man Al friendly service! They layed out all the details and answered all my questions thoroughly! As soon as we drove up we were greated by our sales man Alex Gunkut. We told him the car that we were interested in and he showed us right away. He did not steer us towards something else. Once we learned that we could get a better deal and lower mileage on another car we changed our mind and now we are very pleased with our purchase! More
To be honest, everyone that I have met at this dealership was very cordial and friendly. Even when there were some misunderstanding along the way, things were handled properly and in a timely manner. This wa was very cordial and friendly. Even when there were some misunderstanding along the way, things were handled properly and in a timely manner. This was my first car-buying experience ever and I must say for the most part it was great. More
If there is anyone who is looking to buy a Honda car, this is the dealership to go to. They have great customer service! I did not feel in any way pressured to buy a car. Thanks Hammad for taking the tim this is the dealership to go to. They have great customer service! I did not feel in any way pressured to buy a car. Thanks Hammad for taking the time to show me so many different cars and coming in on your day off to assist me--really appreciate it! Most of all thank you for an overall great experience for a first time car buyer like myself and for being so very PATIENT!!! More
I got my Honda Civic last Sunday, 01 August 2010. I was so fortunate to have Mark assist me find the right car with the right price despite my being "upside down" on my trade. Rich the Finance guy also mad so fortunate to have Mark assist me find the right car with the right price despite my being "upside down" on my trade. Rich the Finance guy also made things easy for me. The whole process did not take long and I drove my new car out of the lot happy and satisfied. So if you need to buy or lease a Honda, go to Norm Reeves of Cerritos and ask for Mark. By the way, this is my third vehicle from the dealership, since 2005. More
Excellent customer service. All staff members were very nice. I did not feel any sales pressure at all. Avery was very knowledgeable and helpful through the sales process. This is the first time I have pur nice. I did not feel any sales pressure at all. Avery was very knowledgeable and helpful through the sales process. This is the first time I have purchasd a Honda and I am very happy with my decision. I have already recommended friends and family to visit Honda dealership. I had a wonderful experience during the entire process at Norm Reeves. Avery was more than helpful. Even though I already had financing, he saw to it that I got an every BETTER finacing situation with Norm Reeves! Great Guy! Thanks Avery! More
I purchased Accord from Herb, and he was friendly and helpful. I would recommend him to others. Also, Rich in Finance office was very helpful, too. He pointed out Graduate Program that I might be eligib helpful. I would recommend him to others. Also, Rich in Finance office was very helpful, too. He pointed out Graduate Program that I might be eligible to get. My experience in this dealer was far better than other Honda dealers that I have been to. Get your Honda here from Herb and Rich. More
We found a car we loved and agreed on a price. After on week they complained they were unable to get financing as agreed and wanted another 2K down. We went back with 1K and after a 4 weeks they were unabl week they complained they were unable to get financing as agreed and wanted another 2K down. We went back with 1K and after a 4 weeks they were unable to finance the car under the contract. They sent us a letter to return the car immediately so we did. They get the car back and then tell us they will have to hold our money for 21 days. have you ever heard of such a scam. It took over thirty phone calls and me providing the proof of the cleared checks from my bank and speaking to Ralph the finance manager who said they would have a check the next morning. 32 days after we gave them our money they gave it back to us one week after they got the car back. I have bought 13 cars now and this is by far the worst service I have ever received. I could not recommend this dealer to anyone. I understand financing was a problem, fine, but just give me my refund so I can get on my way. More
Excellent customer service. All staff members were very nice. We worked with Linda Ly and Adil Khan. We did not feel any sales pressure at all. We had our initial communication with Linda Ly via email and nice. We worked with Linda Ly and Adil Khan. We did not feel any sales pressure at all. We had our initial communication with Linda Ly via email and phone. We worked with Adil Khan onsite. He was very knowledgeable and helpful through the sales process. This is the first time i have bought Honda and I am very happy with my decision. I have already recommended friends and family to visit Honda dealership. More
Jose in the internet department was awesome. After calling about 10 other dealers, he not only gave me the best price but had great customer service. He was very accommodating with our schedules and calling about 10 other dealers, he not only gave me the best price but had great customer service. He was very accommodating with our schedules and even talked to us after dealer hours to answer our questions. The bottom line was - they had the best price in the southland. I would definitely buy there again. More
Phil is extremely friendly, enthusiastic, and patient! Phil is extremely friendly, enthusiastic, and patient! He was especially helpful & considerate of my mom who speaks broken English. He happily and Phil is extremely friendly, enthusiastic, and patient! He was especially helpful & considerate of my mom who speaks broken English. He happily and patiently answered all of our questions. I left with a smile oh my face thanks to my beautiful new car and the GREAT customer service! More