Norm Reeves Honda Superstore Cerritos

We had made an appointment with Hossain Ahamed and he was very helpful from the start. We had a budget in mind and he worked with us on finding the perfect vehicle that wouldn't hurt our pockets and fit our very helpful from the start. We had a budget in mind and he worked with us on finding the perfect vehicle that wouldn't hurt our pockets and fit our liking. He was very patient with us while we kept searching for our car. He allowed us to test drive multiple vehicles, see all the colors and interiors until we found our car. Of course the pricing and dealing gets complicated but he broke it down for us where we can see our pros and cons. He told us "find a car that you can afford" and that meant although we couldn't get the car we wanted because it was way out of our budget, we found a car that we still loved and could actually afford. Its hard to hear that sometimes because we are so focused on getting what we want, but he helped us find something similar and it was the perfect purchase for us. More

The waiting area was nice and spacious. The place was relatively clean. Jonathan was pleasant and provided a status update when possible. You should really have a courtesy vehicle if you're The place was relatively clean. Jonathan was pleasant and provided a status update when possible. You should really have a courtesy vehicle if you're unable to keep the initial deadline stated. A list of recommended future services needed, timeframe it should be performed, and their prices would nice. More

Very good and helpful service. Vehicle was ready a lot sooner than expected! Thank you for everything Vehicle was ready a lot sooner than expected! Thank you for everything More

Alex was very nice and patient. He didn't rush me. He answer all of my questions He didn't rush me. He answer all of my questions More

Sincerely and friendly Liked the outcome and service but only the finance department waiting for the time frame over an hour. only the finance department waiting for the time frame over an hour. More

Had my 1 year old and wife with me. Had no time to haggle or play any of the normal 'back & forth' that comes with buying a car. Mihai cut straight to it. I told him my budget and that Had no time to haggle or play any of the normal 'back & forth' that comes with buying a car. Mihai cut straight to it. I told him my budget and that I would be buying a used accord. Mihai jumped though hoops, bent over backwards, and went the distance to help me, my wife, and my baby get in and out as quick as possible. Bought an awesome Accord Sport in the Sonic Grey color. Ramsey in the finance department was on my side as well, got me a better APR than my bank was offering, and had me sign all those papers in 10 minutes flat. Bought a car, made it to sushi with family, and still had the baby to bed on time. Couldn't be more satisfied. More

Great communication and professionalism and insured I left with my car issues fixed. Attention to detail left with my car issues fixed. Attention to detail More

Courteous, polite, Service was excellent. The timing was exactly as Manny said I will call him again when service is needed. The timing was exactly as Manny said I will call him again when service is needed. More

The staff was very friendly and helpful aimed to please It was an easy day It was an easy day More

You guys kept my car overnight and didn't offer me a courtesy vehicle Very disappointed courtesy vehicle Very disappointed More