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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
7,992 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 7,993 reviews

October 01, 2023

I can always count on Honda to fix their car right! This last time, they completed a super simple task efficiently and quickly. My car was not sitting in the back waiting its turn in a long line for a More

by MSmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas, Service
Oct 03, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're glad to hear that Honda efficiently and quickly completed the task on your car, ensuring minimal wait time. Your satisfaction is important to us, and we appreciate your feedback

October 01, 2023

I received excellent customer service during the whole time I was there.Even though I had an appointment it was still a very busy morning with lots of cars. Expected to there waiting all day but my car wa More

by lisadavisinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center
Oct 03, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that you received excellent customer service and that we were able to service your car expeditiously, even during a busy morning. Your satisfaction is our priority, and we look forward to providing efficient service for your future visits.

October 01, 2023

This is our 3rd car purchase at this location. Our experience with Mr. REZA has been exceptional each time. We are extremely happy with his professionalism, honesty and exceptional customer serv More

by QUEENIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Reza, salesman
Oct 03, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that you've had exceptional experiences with Mr. Reza during all three of your car purchases at our location. Your loyalty and trust in his professionalism, honesty, and customer service are greatly appreciated.

October 01, 2023

Pedro Serrano was the best and helped us find a great car immediately and efficiently. More

by Miriam Garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Serrano
Oct 03, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Miriam, we're thrilled to hear that Pedro Serrano provided you with the best assistance and helped you find a great car immediately and efficiently. Your satisfaction is important to us, and we appreciate your kind words. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

October 01, 2023

I knew I wanted a CRV when I started my search for a new car. I didn't know the differences though between the trims and features. That's where Reza Asnashari came in. When my husband and I arrived at Norm More

by ch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
Oct 03, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear about your positive experience with Reza Asnashari at Norm Reeves. It's wonderful that he provided you with detailed information about the CRV trims and features, ensuring you got the car that best suited your needs. We appreciate your kind words and your willingness to refer friends and family to Reza.

October 01, 2023

I liked how quickly and easily I was able to come out with my new car More

by alvita323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased to hear that you were able to quickly and easily drive out with your new car. Providing a smooth and efficient car buying experience is our goal, and we appreciate your feedback. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

October 01, 2023

We worked with Reza and he was wonderful. I’ll be recommending this dealership and Reza to all my friends and family. More

by joanna.i.calderon
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reza Asnashari
Oct 03, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear that Reza provided you with wonderful service, and we appreciate your recommendation to friends and family. Your satisfaction is important to us, and we're here to assist anyone you refer to us.

October 01, 2023

I’m very please with the quality of service from beginning to end Mike is the Best # 1 and financing dept the same way I will definitely recommend you guy with my friend and family 100% satisfy 👌 More

by elisanathaly11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear that you're very pleased with the quality of service, especially from Mike and our financing department. Your recommendation means a lot to us, and we're here to assist your friends and family whenever they need us.

September 30, 2023

we are extremely satisfied with the staff that helped us and our purchase, the staff made it an easy process and were helpful More

by Jorge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Montoya, Daniel, Ramin Rad
Oct 02, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that our staff made your purchase an easy and satisfying experience. Your satisfaction is our priority, and we appreciate your kind words. If you ever have more questions or need assistance in the future, please don't hesitate to reach out.

September 30, 2023

Service is always the best here, don’t like going to any other dealer but Cerritos. More

by Dgrblue86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Montes
Oct 02, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that you consistently receive the best service at Cerritos. Your loyalty is greatly appreciated, and we're here to provide top-notch service whenever you need it. Thank you for your kind words! 🚗🌟

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